Administrative Coordinator Ambulatory Care

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This is a Stanford Health Care job.

A Brief Overview
The Administrative Coordinator provides day-to-day administrative support and coordinating the operations and
resources of the support staff in the Executive Administrative suite. The employee in the job independently plans and
carries out assignments that are complex in nature resolves frequent problems and conflicts that arise and interprets
policy as appropriate. The employee in the job collaborates with others exercises self-direction and evaluates own
performance to improve work habits organizational skills and relationships with others.
Additionally this position is responsible for day to day operations including the following:
1. Coordinate recruitment of management and staff positions. Collaborate in hiring decisions for administrative staff
with Executive staff leadership.
2. Partner with appropriate senior management to define job roles and performance expectations for administrative
staff; monitor work flow accordingly. Provide feedback regarding staff performance including annual performance
and client feedback.
Organize work and assign duties to administrative staff to maximize departmental effectiveness and efficiencies.
Establish and monitor scheduling of staff and insure appropriate coverage for the Executive Administrative suite.

Locations
Stanford Health Care

What you will do

• Effectively develops and manages office systems to provide a functional cost-effective working environment.

• Anticipates potential system breakdowns or gaps in communication and takes action to correct and avoid.

• Recommends staff development opportunities. Implements action plans for team competencies to achieve high
  levels of performance.

• Respecting specific support needs of the various executives coordinates office coverage and maintains a high level
  of accessibility and support across the entire organization. Approves designated administrative staff time off and
  other scheduling issues and develops contingency plans to cover peak periods.

• Develops solutions to team projects and encourage collaboration teamwork and accountability to provide high levels
  of service to executives and visitors.

• Develops and maintains a team commitment to role model behavior aligned with hospital vision and values.

• Formulates and administers assigned budgets. Effectively utilizes all resources and pursues creative solutions to
  reduce cost and improve service levels.

• Adheres to the policies and procedures of the Stanford Health Care organization.

• Assumes responsibility for contributing in a positive manner to the department and hospital goals and for
  continued self-development.

• Follows departmental guidelines related to staffing and scheduling.

• Other duties as assigned

Education Qualifications

• Associates degree from an accredited college or university with the following experience

Experience Qualifications

• Minimum of 5 years of progressively responsible administrative/support/office management
  experience with 1 year of supervisory experience

Required Knowledge Skills and Abilities

• Demonstrates excellent accuracy attention to detail and proofing skills

• Effectively maintains confidentiality of sensitive information.

• Efficiently plans and organizes job responsibilities striving to make the best use of time

• Interacts with clients in a manner that promotes a positive professional image. Develops and maintains effective
  working relationships.

• Effectively communicates and interacts with staff and members of the community from diverse backgrounds.

• Ability to demonstrate business communication skills (verbal written listening facilitating) including telephone
  techniques and etiquette

• Ability to demonstrate customer service skills

• Knowledge understanding and ability to use English grammar spelling punctuation
  Advanced knowledge and proficiency in use of Microsoft Office programs (Outlook Word Excel and
  PowerPoint) required.

• Demonstrated skill in exercising tact diplomacy courtesy and discretion in written and oral communication.

• Self-directed assertive and creative in problem-solving and systems planning.

• Able to work in an environment with tight time demands and frequent interruptions while maintaining tact
  diplomacy and poise.

• Able to work effectively and collaboratively with a wide variety of internal and external customers.

• Demonstrated ability to manage and prioritize multiple tasks meet deadlines

• Able to interact effectively with others to furnish and obtain information

• Able to analyze plan organize and direct varied administrative functions independently.

Licenses and Certifications

• None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience


Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.



You will do this by executing against our three experience pillars from the patient and familys perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.