About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect and are always looking to support employees continuous learning. Using Agile they provide diverse services with a focus on research innovation and improvement.
What you will be doing:
- Collaborate with clients IT and internal business areas to deliver system solutions and ensure process adherence.
- Provide first-line system and business process support handle client communication and manage scope changes.
- Manage and participate in all phases of the Software Development Life Cycle (SDLC) including requirements gathering design testing training and deployment.
- Manage operational prioritisation participate in meetings and handle reporting.
- Perform system/environment administration release management and configuration and support developers with requirements clarification.
- Identify and implement improvements for service quality accuracy compliance and productivity and continuously develop personal skills.
What our client is looking for:
- A relevant tertiary qualification would be beneficial.
- 3-5 years relevant experience required.
- Expertise in Systems Development Life Cycle (SDLC) and project management processes.
- Strong client service management experience is essential.
- Must possess meticulous attention to detail.
- Good communication interpersonal analytical and problem-solving skills needed.
Job ID:
Required Skills:
Financial Service Solutions Agile SDLC Requirements Gathering Design Testing Deployment Process Adherence Client Service Management IT Collaboration Release Management
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect...
About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect and are always looking to support employees continuous learning. Using Agile they provide diverse services with a focus on research innovation and improvement.
What you will be doing:
- Collaborate with clients IT and internal business areas to deliver system solutions and ensure process adherence.
- Provide first-line system and business process support handle client communication and manage scope changes.
- Manage and participate in all phases of the Software Development Life Cycle (SDLC) including requirements gathering design testing training and deployment.
- Manage operational prioritisation participate in meetings and handle reporting.
- Perform system/environment administration release management and configuration and support developers with requirements clarification.
- Identify and implement improvements for service quality accuracy compliance and productivity and continuously develop personal skills.
What our client is looking for:
- A relevant tertiary qualification would be beneficial.
- 3-5 years relevant experience required.
- Expertise in Systems Development Life Cycle (SDLC) and project management processes.
- Strong client service management experience is essential.
- Must possess meticulous attention to detail.
- Good communication interpersonal analytical and problem-solving skills needed.
Job ID:
Required Skills:
Financial Service Solutions Agile SDLC Requirements Gathering Design Testing Deployment Process Adherence Client Service Management IT Collaboration Release Management
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