Ocean Operations
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
About Flexport:
At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.
The Opportunity
As anOcean Operator you will play a key role in making sure shipments move smoothly for our customers. Youll handle day-to-day operations with carriers trucking partners terminals and internal teams. This is a great opportunity to learn global freight forwarding while developing expertise in ocean imports/exports.
In Vietnam youll work closely with local shippers consignees and vendorssoVietnamese fluency is a must. At the same time youll also connect with our regional and global Flexport networksoEnglish at an intermediate levelis required.
What Youll Do
- Executeend-to-end ocean shipments(FCL LCL import export) including booking documentation and milestone updates.
- Communicate directly withcarriers trucking providers CFS/warehouse operatorsto ensure shipments are on time.
- Troubleshoot and escalate exceptions (rollovers port delays customs holds) to keep cargo moving.
- Update and maintain data accuracy in Flexport systems to meet KPIs and client expectations.
- Support account managers and customs teams to deliver great client experience.
- Learn to handlespecial cargo(reefer DG oversized) under senior guidance.
- Proactively suggest process improvements to make operations more efficient.
What Were Looking For
- Bachelors degreein logistics supply chain business or related fields.
- 12 years of experiencein freight forwarding shipping lines or logistics preferred (fresh grads with internships in logistics also considered).
- Fluent in Vietnamese with good written and spoken communication.
- Intermediate English(able to read/write emails and basic calls with overseas teams).
- Detail-oriented structured and eager to learn global supply chain operations.
- Customer-focused mindset: you enjoy solving problems and keeping clients happy.
What Youll Gain
- Deep expertise inocean freight operations(imports exports intermodal).
- Hands-on exposure tointernational logistics systems(carriers customs warehouses).
- Opportunity to grow into Senior Associate Team Leader or Account Management roles as Flexport Vietnam scales.
- Be part of afast-growing international companywith training and development from global experts.
Commitment to Equal Opportunity
At Flexport our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law.
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Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Cut costs, automate workflows, reliably move goods, go carbon-neutral, and improve your supply chain from end to end. It all starts here.
