Business Support Officer (9461)

Business Support Officer 9461 Temporary Contract/Secondment Opportunity for 22 Months 37 hours per week 26403 - 28142per annum Scale E Norwich

• Life-experienced and have strong transferrable skills
• Have an interest in working in administrative support in local government Legal Department
• Are you a career admin who wants to excel in a close-knit successful team

Do you identify with one or more of these If so we want to hear from you!

All of these are exciting and pivotal points in your career and we want to help you on your pathway to success!

We currently are recruiting to a Business Support Officer role in the Legal Department at Norfolk County Council. We would like you to have a minimum of GCSE grade 4 or above/O Level grade C or above (or equivalent exam pass) in MathsandEnglish. Legal knowledge and experience is useful though not mandatory. This role will initially be for 22 months but if you excel this will likely become a permanent contract.

You need to be a logical thinker with a methodical approach to your work and must have current intermediate to advanced administrative and technology systems experience in a professional environment along with excellent communication skills that demonstrate your ability to act think speak and write clearly and intelligently. You must think proactively and understand what having insight and foresight means and value your own personal reputation as part of our team.

We are looking for people to be inquisitive and proactive in their thinking as well as enthusiastic being fully committed and engaged in learning your role to achieve competence across all tasks and contributing to best outcomes for the Business Support Team. You dont necessarily need to be ambitious in wanting to secure an onwards career pathway and we are excited to hear from you if you want to excel in this role in the longer-term.

A non-negotiable requirement is being reliable on a day-to-day basis and having a willingness and availability to work at our office at County Hall. This is currently an in-office role only and is not being offered on a hybrid or remote basis.

We are happy to consider part-time workers workers returning after a career break and those close to retirement or semi-retired who want to remain active in the work force if you fulfil the requirements for this role.

We think this is an exciting role in the hub of the department and if you would like to discuss in more detail or if you have any questions please contact Nicky McDowell Office Manager on or at

We want our people to be inspired and motivated to work well together make the most of our workspaces enjoy a healthy work-life balance and deliver excellent services to Norfolk and its people.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time part time remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps yousave money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.
  • ABlue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

Before you apply we recommend reading the fullJob Description and Person Specificationto help you demonstrate you meet the criteria. You can also find information on ourTerms and Conditionshere.

Already a Norfolk County Council employee See and apply for internal and external vacancies inmyOracleusing your @ or @ email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 11th December2025 at 23:59

All other applicants closing date: 11th January 2026 at 23:59

The mandatory stages for shortlisted candidates will take place on the following dates:

Monday 19 January at 09:25am virtual meeting (usually around 30 minutes)

Tuesday 20 January time TBC in-person at County Hall (allow 2 hours for office tour coffee convo meet & greet/ Q&A with the current team (ask whatever you want) and a short exercise for shortlisting)

Friday 23 January final interview via Microsoft Teams (allow 45 mins)