Senior Software Engineer Systems

Overview

At Freshworks were building the foundational systems that power internet-scale SaaS products. As a Senior Systems Engineer youll architect services that are fast secure and built to last. Youll work across products and platformsowning design deployment and evolution of critical systems that impact everything from login to logs.

If you thrive on building for scale thinking in multi-tenant architectures and sweating the details of performance extensibility and fault toleranceyoull love this role.

Responsibilities

• Design and develop backend systems and APIs with reliability and modularity in mind.
• Architect services to support multi-tenant cloud-native applications.
• Lead efforts on code optimisation refactoring and scaling existing systems.
• Own full lifecyclefrom requirement gathering to design implementation and support.
• Drive best practices for OOPS design patterns and system scalability.
• Ensure high availability (99.99%) security and monitoring of production systems.
• Partner with SREs PMs and other tech leads to deliver platform-wide capabilities.

Requirements

• Data Structures & Algorithms (DSA): Expertise in solving and optimizing medium-level problems for time and space complexity.
• Software Design: Proficient in OOP extensible code design and SOLID principles.
• System Design (HLD): Ability to gather requirements (functional/non-functional) and design scalable highly available fault-tolerant end-to-end systems.
• API & Database Design: Skilled in designing APIs database schemas and data models.
• Technical Communication: Excellent at conveying technical concepts and solutions -Solving & Analysis: Strong analytical and logical reasoning for complex problem-solving.
• Code & Design Optimization: Capable of optimizing code and system designs for performance and efficiency.
• Code Review: Experienced in performing effective code reviews.
• Tech Stack: Knowledgeable about relevant technologies and adept at articulating suitable tech stacks for designs.
• Hands-on experience with CI/CD DevOps tooling and cloud platforms (AWS/GCP).

Qualifications :

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• Degree in Computer Science Engineering or a related field.
• 3 to 5 years of experience in building backend systems or infrastructure.
• Youve built systems from scratch and taken them through multiple iterations.
• Experience with RDBMS NoSQL and queuing systems.
• Familiarity with observability rate limiting multi-region deployments.
• You thrive in ambiguity and move fast without sacrificing technical depth.
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Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time