Role Summary
As a Public Sector Account Executive New Business you will directly lead ServiceNows expansion into Austrias government institutions utilities and healthcare organizations. Your mission is to establish new strategic relationships drive awareness and position ServiceNow as the top strategic platform and the leading AI and agentic technology that enables efficient citizen- and customer-centric public services.
You are a true hunter proactive self-driven and passionate about opening new doors. You will engage directly with senior decision-makers to shape the modernization agenda across Austrias public ecosystem. While partners support the contractual setup and implementation you will also collaborate with global and local partners (GSIs advisory firms and integrators) to co-develop strategic initiatives that accelerate adoption expand reach and drive measurable public impact.
Key Responsibilities
- Drive new business acquisition directly with government institutions utilities and healthcare organizations.
- Build a strategic hunting plan including targeted outreach participation in key events and regional engagement activities to expand reach and brand visibility.
- Maintain 510 high-quality external touchpoints per week (meetings events executive conversations or community engagements).
- Position ServiceNows citizen and customer service solutions as the foundation for modern transparent and efficient public service delivery.
- Leverage demographic trends such as the retirement of the baby boomer workforce to position ServiceNow as a key enabler for doing more with less through AI and digital workforce automation.
- Collaborate with partners such as Accenture Deloitte EY KPMG and others to jointly develop strategic initiatives industry campaigns and transformation programs in the public sector.
- Develop clear business cases demonstrating how AI and automation improve service delivery compliance and satisfaction for both citizens and customers.
- Ensure all opportunities are accurately qualified forecasted and managed through CRM with disciplined pipeline hygiene.
- Coordinate partner involvement in contracting solution design and implementation ensuring alignment and customer success from opportunity creation through delivery.
- Expand ServiceNows network within the Austrian public ecosystem through active participation in third-party events associations and thought-leadership forums.
Qualifications :
What You Bring
- 510 years of enterprise software or technology sales experience with proven success in public sector or regulated industries.
- Demonstrated ability to hunt build and close new logos ideally within large multi-stakeholder organizations.
- Deep understanding of public sector structures procurement models and compliance requirements.
- Proven expertise in positioning Service Management citizen and customer service workflow automation and AI-enabled transformation solutions.
- Experience collaborating with strategic partners (GSIs advisory firms or integrators) to shape market initiatives and pursue joint go-to-market strategies.
- High level of self-drive ownership and initiative with strong discipline and persistence.
- Excellent communication negotiation and storytelling skills; able to engage confidently from operational to executive levels.
- Strong AI fluency leveraging AI for prospect research outreach optimization and personalized value articulation.
- Fluent in German and English.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Role SummaryAs a Public Sector Account Executive New Business you will directly lead ServiceNows expansion into Austrias government institutions utilities and healthcare organizations. Your mission is to establish new strategic relationships drive awareness and position ServiceNow as the top strate...
Role Summary
As a Public Sector Account Executive New Business you will directly lead ServiceNows expansion into Austrias government institutions utilities and healthcare organizations. Your mission is to establish new strategic relationships drive awareness and position ServiceNow as the top strategic platform and the leading AI and agentic technology that enables efficient citizen- and customer-centric public services.
You are a true hunter proactive self-driven and passionate about opening new doors. You will engage directly with senior decision-makers to shape the modernization agenda across Austrias public ecosystem. While partners support the contractual setup and implementation you will also collaborate with global and local partners (GSIs advisory firms and integrators) to co-develop strategic initiatives that accelerate adoption expand reach and drive measurable public impact.
Key Responsibilities
- Drive new business acquisition directly with government institutions utilities and healthcare organizations.
- Build a strategic hunting plan including targeted outreach participation in key events and regional engagement activities to expand reach and brand visibility.
- Maintain 510 high-quality external touchpoints per week (meetings events executive conversations or community engagements).
- Position ServiceNows citizen and customer service solutions as the foundation for modern transparent and efficient public service delivery.
- Leverage demographic trends such as the retirement of the baby boomer workforce to position ServiceNow as a key enabler for doing more with less through AI and digital workforce automation.
- Collaborate with partners such as Accenture Deloitte EY KPMG and others to jointly develop strategic initiatives industry campaigns and transformation programs in the public sector.
- Develop clear business cases demonstrating how AI and automation improve service delivery compliance and satisfaction for both citizens and customers.
- Ensure all opportunities are accurately qualified forecasted and managed through CRM with disciplined pipeline hygiene.
- Coordinate partner involvement in contracting solution design and implementation ensuring alignment and customer success from opportunity creation through delivery.
- Expand ServiceNows network within the Austrian public ecosystem through active participation in third-party events associations and thought-leadership forums.
Qualifications :
What You Bring
- 510 years of enterprise software or technology sales experience with proven success in public sector or regulated industries.
- Demonstrated ability to hunt build and close new logos ideally within large multi-stakeholder organizations.
- Deep understanding of public sector structures procurement models and compliance requirements.
- Proven expertise in positioning Service Management citizen and customer service workflow automation and AI-enabled transformation solutions.
- Experience collaborating with strategic partners (GSIs advisory firms or integrators) to shape market initiatives and pursue joint go-to-market strategies.
- High level of self-drive ownership and initiative with strong discipline and persistence.
- Excellent communication negotiation and storytelling skills; able to engage confidently from operational to executive levels.
- Strong AI fluency leveraging AI for prospect research outreach optimization and personalized value articulation.
- Fluent in German and English.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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