Business Development Manager

About TourRadar

TourRadar is a Series D venture-backed Adventure Booking Platform disrupting a $200 billion industry. Revolutionizing how multi-day adventures are booked we provide Operators with a platform that helps them manage market and sell their organized adventures to travelers directly (B2C) or via distribution partners (B2B2C) worldwide.

Traditionally booking an organized tour was a tedious and time-consuming process. Where will I stay What activities will I do What meals am I going to have What operator can I trust TourRadar makes booking multi-day adventures seamless and timely partnering with 2500 operators to offer more than 50000 adventures in 160 countries. Founded in 2010 TourRadar was the first to transition multi-day tours to an online marketplace making them the leader in the 2021 TourRadar further revolutionized the industry by introducing the Adventure Booking Platform connecting travelers operators and travel agents to organized adventures through one platform.

Were proudly global with a team representing over 30 nationalities and offices in Europe North America and Australia. At TourRadar were committed to building world-class products and experiences - and to the people behind them. As we continue to scale were on the lookout for talented individuals ready to help us shape the future of adventure travel.

Working at TourRadar isnt just a job. Its a true adventure one where you can change the way people experience the world through travel.

We are looking for a Business Development Manager (full-time) to join our Vienna office to manage Key Accounts working with our Business Development Coordinators (BDC) and Business Development team leaders with various day-to-day tasks and long-term projects. You will be reporting to the Director of Business this role you should love working in a fast-paced tech environment relish working independently and most importantly love to travel!

Intrigued Read more below!

What Your Adventure will look like:

• You will be responsible for providing business support for partners in the European and African regions (including but not limited to sales initiatives cancellations complaints) as well as improving operator visibility and success on the TourRadar platform through ongoing support and training
• You will actively maintain knowledge of the TourRadar systems and products to enable you to develop training materials newsletters and other content to support the team tour operators affiliates and travelers
• You will be enabling the growth of our supply base through onboarding new operators andhelping them through the onboarding process to ensure success on the platform
• You will develop an understanding of cloud-based software systems and you will be expected to develop through training knowledge of the rudimentaries of XML feeds and booking APIs
• You will use AI-powered tools to improve efficiency research and day-to-day workflows
• As TourRadars ambassador you will help increase brand awareness while supporting training for operators as well as servicing of accounts
• You must enjoy working in a team atmosphere as this role will require you to liaise with our international teams for marketing design technology and more to ensure that pending tasks and projects for operations are completed in a timely manner
• Customer service is key as we connect new partners onboard their inventory and train their team
• You will work with existing partners and develop new relationships with partners

What youll need to bring to Your Adventure:

• 3 years of experience as a Business Development Manager or Account Manager within the travel industry
• You are based in Vienna preferably
• Excellent interpersonal skills and ability to relate directly in person and online
• You are a confident speaker with strong presentation skills
• You are able to present and document topics with limited guidance
• Experience with updating process and training documentation
• Personal and/or professional travel experience to areas in which TourRadar sells
• Natural self-starter able to prioritize multiple responsibilities
• Problem-solving and decision-making capacities
• Passion for the travel industry
• Enthusiastic to learn

What Youll Discover on Your Journey with Us:

Awesome Office
Located in the heart of the 1st District our headquarters offer a collaborative and fun atmosphere. Expect an open-plan office plenty of energy a few friendly pups from our barketing department spirited foosball matches and deluxe coffee machines to keep the team buzzing.

Flexibility Your Way
Enjoy the best of both worlds with our flexible model: we prioritize in-person collaboration through a strong office presence while also offering the freedom to work remotely at times - including up to one month each year from anywhere in the world.

Prioritizing Your Mental Health
We care about your well-being. Thats why weve partnered withOliva a leading mental health platform offering confidential access to coaching therapy and mental wellness resources: whenever you need them.

Growth & Development
Your career journey matters to us. Through our annualDevelopment and Reflection Talks (DaRT) we help you explore individual growth paths skill development and future our fast-growing environment cross-functional collaboration and learning are built into the everyday.

Sustainable & Supported Commuting
We fully cover yourWiener Linienannual pass or contribute toward yourKlimaticket plus a25 monthly home office allowanceto support your remote setup.

Diverse & Inclusive by Nature
With over 38 nationalities represented across our global offices TourRadar is a proudly international team. English is our primary working language but youll hear many more in the mix - whether youre in the office or dialing in from afar.

Team Connection & Culture
Team Events: From trivia nights and wine tastings to rock climbing and hiking our monthly team events (virtual and in-person) are designed to keep us connected curious and having fun.
TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing growth and inclusivity. Your voice matters here.