Onsite Technician – 1st 2nd Level Support
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Job Location:
Graz-Umgebung - Austria
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Main Responsibilities :
- Support to end-users on workstations and mobile devices
- Installation replacement relocation and removal of IT equipment
- Troubleshooting hardware and software incidents
- Support for monitors printers scanners and docking stations
- Receiving inventorying preparing and installing IT equipment
- Providing clear and timely feedback to users and ensuring proper ticket updates
Qualifications :
Technical Skills Required :
- Onsite IT support (1st / 2nd level)
- Windows environment Office 365
- Azure & Entra ID
- Apple environment (Mac iPhone iPad)
- iTunes
- JAMF (strong asset)
- Hardware support (PCs Macs printers scanners)
- Ticketing tools (ITIL)
Expected Profile :
- Minimum 3 years of onsite support experience
- Excellent customer service and communication skills
- Ability to work independently and take initiative
- Organized professional and hands-on approach
- Fluent in English and German
Additional Information :
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Change Management
- API
- ABAP
- Facility Management
- Games
- Claims
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
