Director of Content Services, AWS Training & Certification
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Job Location:
Seattle, OR - USA
Yearly Salary:
$ 237500 - 350000
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
As the world of learning and technology continues to evolve AWS Training and Certification needs a Content Services Leader who is creative in developing effective global learning solutions that leverage the latest AWS technologies and the emerging power of agentic AI. We are looking for a leader skilled in agentic learning solutions disciplined execution systems thinking and talent developmentwith a strong vision for keeping content as our competitive edge. This role will push the boundaries of how we design build and scale learning experiences by embedding AI-driven workflows and autonomous agents into every phase of content creation and learner interaction.
In this role you will drive the strategic vision and roadmap for content services integrating autonomous AI-powered capabilities that scale globally. You will create a culture of innovation serving as a thought leader in instructional design AI-enhanced learning and agent-based content development. You will collaborate across AWS with engineering product subject matter experts localization data science and AI/ML teams to support AWS growth initiatives and integrate innovative technologies into learning design.
Key job responsibilities
- Drive the strategic vision and roadmap for content services for AWS Training and Certification with a focus on integrating autonomous AI-powered capabilities that scale globally
- Lead the creation and adoption of agentic content workflows including AI agents that support curriculum blueprinting SME interviews content drafting rapid iteration autonomous QA for content accuracy and AI copilots to enhance authoring productivity
- Deliver creative learner-centered training programs across multiple modalities including synchronous virtual training blended learning interactive e-learning modules videos learning labs game environments and AI-adaptive experiences that personalize learning in real time
- Establish governance and standards for responsible AI use in learning content ensuring trust safety security and compliance across global deployments
- Develop talent and upskill the organization enabling teams to adopt AI-first methodologies and agentic capabilities across the content lifecycle
- Bachelors degree or 10 years of professional experience in learning and development instructional design or content strategy
- 5 years experience in managing agile software projects across multiple and geographically distributed teams
- 10 years experience leading content development teams in a technology or cloud computing environment
- 5 years experience managing managers and building high-performing organizations
- Experience developing and executing strategic roadmaps for content services at scale
- Experience with AI/ML technologies and their application to learning and content development
- Masters degree in Instructional Design Educational Technology Learning Sciences or related field
- Experience implementing agentic AI solutions generative AI or autonomous systems in content creation workflows
- Experience designing training evaluation frameworks and learning analytics that measure behavioral skills and business impact
- Experience leading global distributed teams and managing content localization at scale
- Knowledge of AWS services and demonstrated ability to collaborate with engineering product and data science teams to integrate emerging technologies into learning solutions
- Expertise engaging with customers and partners across all levels of leadership as well as with services and sales stakeholders to manage expectations and facilitate content as a solution for workforce transformation needs.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $237500/year in our lowest geographic market up to $350000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
In this role you will drive the strategic vision and roadmap for content services integrating autonomous AI-powered capabilities that scale globally. You will create a culture of innovation serving as a thought leader in instructional design AI-enhanced learning and agent-based content development. You will collaborate across AWS with engineering product subject matter experts localization data science and AI/ML teams to support AWS growth initiatives and integrate innovative technologies into learning design.
Key job responsibilities
- Drive the strategic vision and roadmap for content services for AWS Training and Certification with a focus on integrating autonomous AI-powered capabilities that scale globally
- Lead the creation and adoption of agentic content workflows including AI agents that support curriculum blueprinting SME interviews content drafting rapid iteration autonomous QA for content accuracy and AI copilots to enhance authoring productivity
- Deliver creative learner-centered training programs across multiple modalities including synchronous virtual training blended learning interactive e-learning modules videos learning labs game environments and AI-adaptive experiences that personalize learning in real time
- Establish governance and standards for responsible AI use in learning content ensuring trust safety security and compliance across global deployments
- Develop talent and upskill the organization enabling teams to adopt AI-first methodologies and agentic capabilities across the content lifecycle
- Bachelors degree or 10 years of professional experience in learning and development instructional design or content strategy
- 5 years experience in managing agile software projects across multiple and geographically distributed teams
- 10 years experience leading content development teams in a technology or cloud computing environment
- 5 years experience managing managers and building high-performing organizations
- Experience developing and executing strategic roadmaps for content services at scale
- Experience with AI/ML technologies and their application to learning and content development
- Masters degree in Instructional Design Educational Technology Learning Sciences or related field
- Experience implementing agentic AI solutions generative AI or autonomous systems in content creation workflows
- Experience designing training evaluation frameworks and learning analytics that measure behavioral skills and business impact
- Experience leading global distributed teams and managing content localization at scale
- Knowledge of AWS services and demonstrated ability to collaborate with engineering product and data science teams to integrate emerging technologies into learning solutions
- Expertise engaging with customers and partners across all levels of leadership as well as with services and sales stakeholders to manage expectations and facilitate content as a solution for workforce transformation needs.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $237500/year in our lowest geographic market up to $350000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
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