Sr Manager Infrastructure, Tech & Ops

Senior Manager - Infrastructure Tech & Ops

Department: Information Technology

Reports to: Director - Network Technology
Location: In Office Orange CT

The base salary range for this position is dependent upon experience and location ranging from: $145260 - $181575

Job Summary

The Sr. Manager Infrastructure Technology & Operations is the technical owner of all network and telecommunication infrastructure deployed in AVANGRID. This role includes design and optimize the companys network infrastructure ensuring the right levels of redundancy and reliability. This position will be integrated within the Network Engineering team as part of the Technology Platforms and Operations (TPO) team. This role is also responsible for analyzing designing managing configuring and maintaining a complex secure and robust network. The network is made up of 500 nodes all around the USA providing network services to all Operating Companies.

The Sr. Manager Infrastructure Technology & Operations role reports into the Director Network Technologies.

Key Responsibilities

• Leads all the technical aspects related the following areas within IT: datacenter network enterprise corporate connectivity cloud network technologies wireless LAN infrastructure DNS SDN and SD-WAN technologies

• Following AVANGRID Standards defines technological direction of the team. Point of escalation for technical items.

• Delivers excellent levels operational stability and reliability to the enterprise network infrastructure. Defines operational programs and identify opportunities for improving operational efficiency and reliability as demanded by AVANGRID Corporate applications.

• Defines and executes programs and projects to ensure network infrastructure is correctly life cycled (hardware and software) patched and maintained. Defines and executes road map for future growth based on company needs company strategy considering technological evolution and continuous transformation.

• Provides leadership and oversight on all technical aspects of the area including technical engineering operational readiness early adopter and pilot programs technology transition and transformation; technology adoption; service delivery and service support

• Defines Obsolescence guidelines & standards including obsolescence process and exception procedures. Manages risk acceptance register/tracker and monitors obsolescence risk mitigation.

• Leads Cloud computing initiatives in AVANGRID. Defines company strategy. Provides technical and economical assessment about the best approach to deploy cloud network services.

• Manages a technically strong team including task prioritization performance monitoring task assignment task status reporting project work resources capabilities. Retains and develops staff skills through mentoring and guided training.

• Supervises and evaluates technical security capabilities for all technical components managed by the Network engineering team. Security from the design.

• Champions best practices in a high-volume dynamic environment. Ensures the enterprise has the capability to support new technology and maintain high levels of service. Creates a sustainable IT environment to facilitate growth while maintaining required regulatory compliance and end user requirements

Required Qualifications

• Bachelors Degree in Computer Science/Security systems or a related field and a minimum of 10 years of relevant experience. An equivalent combination of education and experience may be considered.

• Relevant experience includes IT or Technology on any capability.

• Minimum of two years as a Technology Manager including managerial experience in strategic project execution strategic planning risk management and change management while engaging and influencing various stakeholders at all levels across the company.

• Demonstrated history managing engineering teams covering some of the following technologies: routing switching enterprise wireless telecommunications VoIP SIP enterprise Cisco voice infrastructure etc.

• Strong history of managing complex efforts with demanding customers.

• Proven experience providing executive reporting level

• Proven experience in strategic project execution strategic planning risk management and change management while engaging and influencing various stakeholders at all levels across the company.

• Ability to organize prioritize and coordinate multiple work activities and meet target deadline

• Ability to communicate with and influence technical and non- technical customers colleagues and vendors.

• Ability to share knowledge and mentor and manage less experienced team members

• Strong commitment to personnel safety and IT security.

• Travel within the US and to Europe may be required as needed.

Preferred Qualifications

• Masters Degree.

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
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Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission operations and cyber security business areas in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections training audit engagement and required evidence retention and will be communicated by the employees management.

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