DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in EX HR Product you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Writes the requirements epics and user stories to support product development
- Serve as a single point of ownership for an experience or workflow leading the product development lifecycle from discovery and design through implementation coordinating and delivering new epics features and writing requirements
- Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
- Support a strong risk controls & conduct framework and a security-by-design product mindset
- Partner with area and functional product owners servicing leads content teams and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
- Define and track metrics (OKRs) to measure product success
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Developing knowledge of data analytics and data literacy
- Cross-functional partnership and collaboration skills Comfort building and maintaining strong relationships with a broad set of product and functional partners
- Stakeholder management - Comfort with managing stakeholder relationships while standing up for product integrity and user experience
- Organizational and management skills Strong attention-to-detail independent self-motivated with ability to manage multiple priorities in fast-paced environment. Strong decision-making skills
- Customer obsessed develops deep data-informed and research based empathy and understanding employee needs and advocates for them
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Knowledge of ServiceNow product Life Cycle Events Enterprise Onboarding or Employee journey management a plus
Required Experience:
Exec
DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in...
DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in EX HR Product you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Writes the requirements epics and user stories to support product development
- Serve as a single point of ownership for an experience or workflow leading the product development lifecycle from discovery and design through implementation coordinating and delivering new epics features and writing requirements
- Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
- Support a strong risk controls & conduct framework and a security-by-design product mindset
- Partner with area and functional product owners servicing leads content teams and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
- Define and track metrics (OKRs) to measure product success
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Developing knowledge of data analytics and data literacy
- Cross-functional partnership and collaboration skills Comfort building and maintaining strong relationships with a broad set of product and functional partners
- Stakeholder management - Comfort with managing stakeholder relationships while standing up for product integrity and user experience
- Organizational and management skills Strong attention-to-detail independent self-motivated with ability to manage multiple priorities in fast-paced environment. Strong decision-making skills
- Customer obsessed develops deep data-informed and research based empathy and understanding employee needs and advocates for them
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Knowledge of ServiceNow product Life Cycle Events Enterprise Onboarding or Employee journey management a plus
Required Experience:
Exec
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