Coordinator, Fleet Health (Non-live agent)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Test and rollout new features in the rider app
Monitor the fleets sentiment
Address non-live inquiries from riders as the owner of ticket SLAs.
Create standard operating procedures (SOPs) for non-live tickets.
Train and educate agents to effectively handle local non-live tickets.
Undertake additional ad-hoc tasks as assigned
Qualifications :
Bachelor Degree in Business or relevant.
1 year of experience in human resources administration or operations
Welcoming fresh graduate candidates that are hungry for new challenges and learning opportunities
A self-starter that thrives in a fast-paced environment
Sensitive to numbers
Fluency in both Written English and Chinese
Patient and with positive attitude
Additional Information :
What We Offer
A dynamic and challenging working environment;
Flexibility- hybrid working environment- you will be valued by your output not your input;
Responsibility from day one in a fast growing and global company;
Competitive benefits including foodpanda credits health insurance unlimited annual leave
A vibrant and international team with diverse backgrounds
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
