Coordinator, Fleet Health (Non-live agent)
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Test and rollout new features in the rider app
Monitor the fleets sentiment
Address non-live inquiries from riders as the owner of ticket SLAs.
Create standard operating procedures (SOPs) for non-live tickets.
Train and educate agents to effectively handle local non-live tickets.
Undertake additional ad-hoc tasks as assigned
Qualifications :
Bachelor Degree in Business or relevant.
1 year of experience in human resources administration or operations
Welcoming fresh graduate candidates that are hungry for new challenges and learning opportunities
A self-starter that thrives in a fast-paced environment
Sensitive to numbers
Fluency in both Written English and Chinese
Patient and with positive attitude
Additional Information :
What We Offer
A dynamic and challenging working environment;
Flexibility- hybrid working environment- you will be valued by your output not your input;
Responsibility from day one in a fast growing and global company;
Competitive benefits including foodpanda credits health insurance unlimited annual leave
A vibrant and international team with diverse backgrounds
Remote Work :
No
Employment Type :
Full-time
Key Skills
- EMR Systems
- Employee Relations
- Typing
- Patient Care
- Clerical Experience
- HIPAA
- Computer Skills
- EMT Experience
- Medical Terminology
- Transcription
- Epic
- Phone Etiquette
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
