Clerical Assistant II LIFT UP & Utility Assistance Programs (Seasonal)

This position is a seasonal position from approximately mid-January 2026 through the end of May 2026

Salary Range: $16.50 - $23.93 Hourly

Job Summary:

The City of Greeley is seeking a full-time temporary Clerical Assistant to work as part of the Water & Sewer Utility Billing Department to administer the LIFT UP Program (previously known as the Food Tax Rebate Program) and the Utility Assistance Program.

This is an hourly seasonal clerical position working up to 40 hours per week from mid-January 2026 through approximately the end of May 2026.Responsibilities include processing customer applications for the LIFT UPand utility assistance programs answering customer questions assisting customers with filing food tax rebate applicationsand utility assistance program; assisting staff in sorting/filing miscellaneous accounting forms and other duties as assigned.

Experience Knowledge and Skills:

MINIMUM REQUIREMENTS:

• High School Diploma or equivalent
• Basic math skills
• Zero (0) to two (2) years of previous clerical experience

OR

• Any combination of related education experience certifications and licenses that will result in a candidate successfully performing the essential functions of the job

AND

• Possession of a valid drivers license.

PREFERRED:

• Bilingual in English/Spanish with demonstrated fluency preferred
• Proficiency with Microsoft Word Excel Outlook and the ability to use the Citys financial software

Knowledge Skills and Abilities:

• Knowledge of customer service principles and best practices including customer needs assessments meeting quality service standards and evaluating customer satisfaction

• Customer service skills including the ability to actively listen address customer needs defuse tense situations and maintain an open flexible and friendly demeanor

• Ability to deliver a high level of commitment to customer service

• Ability to respond to requests in a timely manner

• Ability to present oneself professionally in appearance demeanor and effort

• Collaboration skills including the ability to work with others from different areas and backgrounds to reach a common goal

• Computer skills includingthe ability to utilize Microsoft Office programs (i.e. Word Excel PowerPoint Outlook etc.) andlearn and experiment with new software and systems

• Interpersonal skills including the ability to facilitate interaction communication and teamwork between others

• Oral written and listening communication skills including the ability to accurately interpret what others are saying and convey messages information concepts and details accurately and clearly

• Ability to prioritize work meet deadlines and stay on task when completing special projects and daily assignments

• Ability to work independently with minimal supervision and reliable professional judgment as well as collaboratively with a team to achieve desired results

• Ability to maintain a strong work ethic positive problem-solving attitude and enthusiasm for the work performed

• Ability to self-start and take initiative in completing daily tasks and special projects

• Ability to focus on activities that have the greatest impact on meeting work commitments

• Ability to establish and maintain partnerships with a variety of internal and external constituencies

Essential Functions (Duties and Responsibilities):

• Assisting customers with filing LIFT UP rebate applications
• Assisting customers with filing utility assistance applications
• Processing customer applications for the LIFT UP rebate program
• Processing customer applications for the utility assistance program
• Answering customer questions
• Assisting staff in sorting/filing miscellaneous accounting forms
• Other duties as assigned

Travel:Category A Standard Local Travel: This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings trainings or perform work at other City buildings or partner sites.

Work Environment and Physical Requirements:

• Must remain at fixed workstation for extended periods of time
• Ability to use desktop computer keyboard telephone and other common office equipment
• Safe to minimal hazards that are typically found in general office environment where there is rarely little or no exposure to injury or accident

• Vision sufficient to use computer and perform typical office tasks and read printed instructions

• Hearing sufficiently to interact with co-workers and customers both in person and on the telephone

• Minimal physical effort typically found in clerical work

• Primarily sedentary may occasionally lift and carry light objects.

• Walking and/or standing as needed and minimal.

EOE Statement:The City of Greeleyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test a background and national sex offender search a motor vehicle record search and for some positions a physical demands evaluation. For more information about City policies and practices during the recruitment process including but not limited to EOE Reasonable Accommodation and pre-employment screenings please visit our career pageHERE.