PermanentPart Time
18.5 hours per week (Flexibility Negotiable)
Thrive Homes is seeking a detail-oriented Administrator to join our this role you will help ensure our asset management records areaccurate up to date and fully compliant. You will support the maintenance of key information within our asset management software system particularlyrelating to building safety health & safety and statutory compliance.
This is apart-time position (18.5 hours per week)withhybrid working requiring12 days per week in the office. Core working days areMondayTuesdayand Wednesday but there is flexibility tospread your hours across four or five days per weekif preferred.
Your work will play an important part in helping us meet our regulatory obligations and deliver safe well-managed homes for our customers.
Other Responsibilities:
Use customer feedback to be proactive in evaluating recording and making changes to prevent complaints in the future in conjunction with the Customer team.
Where necessary support the planning function to allow for an efficient service delivery to meet agreed targets and supporting overall contact centre activity for compliance including fire risk assessment actions.
Liaise with customers to make mutually agreeable appointments ensuring good records are kept on relevant systems.
Carry out all administrative functions to ensure Thrive meet their statutory regulatory and best practice obligations in terms of colleague & customer safety ensuring comprehensive records arekept at all times.
Requirements:
Experience within a similar administrative role.
Demonstrable organisational and administration skills to ensure Thrive is compliant with legislation regulation and best practice.
Strong organisational skills
Good communications skills
Benefits:
ThrivesTop 10!
Annual Leave - 25 days per year increasing by length of service (up to 30 days).
Buy or sell annual leave
Generous family friendly provision
Pension - Thrive Homes will pay double your contribution (up to 10%).
Discretionary Bonus
Life assurance - a payment of 3x your salary
Health Cash Plan - facility to claim cashback for dental optical and physiotherapy costs alongside wellness services.
Virtual GP Service (available 24/7)
Wellbeing reward scheme (earn vouchers through a health app)
A range of engagement activities aimed at building team morale supporting both physical and mental health and celebrating all things that make us different!
Specific roles within Thrive are subject to a basic DBS check the successful applicant(s) will be contacted by our People Team if this applies to their role.
Closing date: 22ndDecember 2025
Interviews to be confirmed
We reserve the right to close this recruitment if it isdeemedthat we have received a suitable number of applications. On this basis we wouldadvisethat applications aresubmittedas soon as possible.
INDLOW
Thrive Homes is an award-winning housing association with a strong track record in the housing sector and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people can manage over 5000 properties and are continuing to build new homes each year.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrives state of the art offices.
The Benefits
Benefit 1
Benefit 2
Benefit 3
Benefit 4
The Values
We are creative and fearless in our work.
We take ownership of our work and lead from the front.
We collaborate widely and build supportive environments.
Generous family friendly provision
Pension
we will pay double your contribution (up to 10%).
Discretionary Bonus
Life assurance
a payment of 3x your salary
Virtual GP Service
(available 24/7)
Wellbeing reward scheme
(earn vouchers through a health app)
Free Financial Advisor service
(includes savings mortgage debt & pension advice)
A range of engagement activities aimed at building team morale supporting both physical and mental health and celebrating all things that make us different!
Buy or Sell annual leave
You will receive basic 25 days annual leave p/a increasing by length of service (up to 30 days)
Cycle to work
Retail Vouchers & Discount Scheme
PLACEHOLDER 4
Car Benefit scheme
Health Cash Plan
facility to claim cashback for dental optical and physiotherapy costs alongside wellness services.
Annual Health Screening
(BUPA)
PLACEHOLDER 8
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering cultivating and preserving a culture of diversity equity and inclusion. This commitment is at the core of our understanding the importance of different voices experiences perspectives and backgrounds. We actively encourage all applicants that are suitable for the role from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment please contact us.
Specific roles at Thrive are subject to a basic DBS check.
Documents
Required Experience:
Unclear Seniority