Engineer Administrator

Peterborough - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Engineer Administrator

Location:Hybrid role with regular travel to our office in Peterborough or Halifax

Department:Engineering

Contract type:Permanent

About the role

Were looking for an Engineering Administrator to join ourteam and play a key role working collaboratively with the wider Engineering team repairers and customers to ensure that all administration tasks are completed for the engineering function.

Activate Group is a growing UK business with 1000 team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities

Identify priorities in resourcing of jobs ensuring these are allocated between the engineering team efficiently and correctly.

Be proactive in ensuring awareness of current departmental ongoing jobs.

Use our internal system to ensure all active work jobs are on the correct step.

Negotiate and settle total loss claims.

Liaise with repairers and customers with ongoing jobs and queries.

Support in the management of shared email inboxs.

Work with other areas of the business to ensure the needs of the customer are met or exceeded.

Produce accurate and timely reports for the engineering function.

Take responsibility of your own workload using our internal systems to ensure a variety of administration tasks are completed accurately and within a timely manner.

Support the wider team to achieving departmental targets

Skills and experience

Excellent Microsoft Skills

Ability to work collaboratively with a range of business areas

Ability to take ownership of own workload and prioritise accordingly

Use initiative to support the wider team ensuring the smooth running of the customer journey

Ability to communicate effectively to a range of stakeholders

An in depth understanding of Motor Claims Handling is essential

Benefits

We believe in rewarding our people for the great work they do. When you join Activate Group you can expect:

33 days holiday including bank holidays

Personal health cash plan claim back the cost of everyday healthcare such as dental and optical check-ups

Enhanced maternity paternity adoption and shared parental pay

Life assuranceat three times your basic salary

Free breakfasts and fresh fruit

Abirthday surprisefor everyone

What you can expect from us

At Activate Group we want everyone to have the tools and support they need to do their best work. Were an innovative business that continuously reviews and improves our systems processes and ways of working making sure they support our teams to do their jobs effectively.

Every role at Activate Group is aligned to our wider business vision and purpose making someones bad day better. Youll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.

We believe work should be enjoyable. We make time to celebrate success recognise achievements and bring people together at team events and company-wide celebrations. Well also support your ongoing development through regular feedback and career planning.

Whether youre based in one of our contact centres in Halifax Peterborough or Huddersfield working at an Activate Accident Repair (AAR) site or working from home youll be part of a supportive culture where people are encouraged to succeed.

A bit about us

Activate Group is a fast-growing business approaching1000 team members nationwide.

We work with some of the UKs largest fleets and insurance companies supporting drivers that have been involved in road incidents through our contact centres inHalifax Peterborough and Huddersfield.

We manage every step of the repair journey - repairing vehicles at our ownActivate Accident Repair (AAR)body shops as well as through a UK-wide network of trusted independent repair partners.

We also work with the UKs largest vehicle manufacturers supporting their approved repair programmes and deliver innovative technology solutions to fleets vehicle repair centres and dealerships.

Our purpose & values

Our purpose underpins everything we do: Make someones bad day better

Our values define how we work with our team members customers and suppliers:

Make it happen Be accountable. Take the initiative work fast and do a great job.

Strive for better Be bold. Challenge the norm - make small improvements often.

Win together Be a team player. Win together learn together respect each other.

Required Experience:

Unclear Seniority

Engineer AdministratorLocation:Hybrid role with regular travel to our office in Peterborough or HalifaxDepartment:EngineeringContract type:PermanentAbout the role Were looking for an Engineering Administrator to join ourteam and play a key role working collaboratively with the wider Engineering team...