CX Associate (Administrative Assistant)

Title: CX Associate

Salary: $16.00 an hour DOE

Job Posting

We are seeking an enthusiastic organized individual to serve in our office as a CX Associate (part-time temporary position through April). This position is a key role at the Firm helping our Client Experience (administrative) team. We have been voted one of Idahos Best Places to Work three years in a row - this means that we care about culture work-life fulfillment and we have some fun along the way!

What We Offer:

• Competitive salaries & benefits
• Opportunities for career growth & development
• Access to the top work directly with Senior Leaders
• Flexible work arrangement options to help you balance work life and family

Our Core Values:

Principled Authentic Intentional Determined

Our Mission:

To glorify God by using our knowledge skills and talents to develop our employees to be leaders assisting the business community in growing healthy strong organizations.

Summary: Assist full-time Client Experience team with administrative duties scanning work papers organizing files greeting visitors and answering the phone as needed.

Supervision: Works under the direct supervision of the Client Experience (CX) Manager.

Position Details:

1. Office Administrative Duties

• Assist with the front office ensure the office is neat organized stocked and decorated appropriately.
• Assist with client or Firm administrative projects as needed or directed.
• Maintain client and firm files scan documents to electronic filing systems organize confidential client and firm information.

2. Actively engages in the work of the Firm

• Participates in Nichols events training staff meetings and town hall sessions active presence on Teams with cameras on

3. Knowledge of Microsoft operating systems and applications (Excel Word Outlook)

• Ability to learn new systems quickly

4. Demonstrates understanding and clarity of Nichols structure values mission and focus

5. Other duties as assigned

Qualifications:

• Two years of customer service or administrative experience desired
• Professional and organized with a track record of providing excellent service to clients and staff
• A positive attitude willing to participate in Firm events
• Strong technical knowledge (MS365 experience is a plus)
• Self-motivated willing to learn
• Organized efficient and excellent attention to detail
• Thrives in a fast paced environment that requires multi-tasking
• Able to manage time and workload to meet deadlines

Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics or any other characteristic protected by federal state or local laws.

Candidate must be able to provide proof of auto insurance and be available 20-30 hours per week.