Senior Manager (KYC) – Client Lifecycle Management

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: HKD 9000 - 9000
profile Experience Required: 5years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Role Overview

We are seeking a highly experienced Senior Manager to lead our Client Lifecycle Management (CLM) and KYC operations. The ideal candidate will have deep expertise in Customer Due Diligence (CDD) Enhanced KYC reviews and Client Exit Management with a strong background in Wealth Management Private Banking or Commercial Banking domains. This role requires a process transformation mindset excellent stakeholder management skills and a thorough understanding of local Hong Kong regulatory policies and procedures.

Key Responsibilities

  • Lead and manage CLM/KYC processes across onboarding periodic reviews and client exits.

  • Ensure compliance with Hong Kong regulatory requirements and internal policies.

  • Drive process optimization and transformation initiatives to enhance efficiency and reduce risk.

  • Oversee Enhanced Due Diligence (EDD) for high-risk clients and complex structures.

  • Collaborate with Compliance Risk and Front Office teams to resolve KYC-related issues.

  • Manage client exit strategy ensuring timely and compliant offboarding.

  • Provide thought leadership on KYC best practices and regulatory changes.

  • Mentor and develop team members to build strong domain expertise.



Requirements

Required Skills & Experience

    • 10 years of experience in KYC/CDD/CLM within Wealth Private Banking or Commercial Banking.

    • Strong knowledge of Hong Kong regulatory landscape policies and procedures.

    • Proven track record in process transformation and operational excellence.

    • Expertise in Enhanced KYC reviews and handling high-risk client profiles.

    • Excellent stakeholder management and communication skills.

    • Ability to work in a fast-paced high-pressure environment with strong problem-solving skills





Required Skills:

10 years of experience in KYC/CDD/CLM within Wealth Private Banking or Commercial Banking. Strong knowledge of Hong Kong regulatory landscape policies and procedures. Proven track record in process transformation and operational excellence. Expertise in Enhanced KYC reviews and handling high-risk client profiles. Excellent stakeholder management and communication skills. Ability to work in a fast-paced high-pressure environment with strong problem-solving skills.


Required Education:

Bachelors

Role OverviewWe are seeking a highly experienced Senior Manager to lead our Client Lifecycle Management (CLM) and KYC operations. The ideal candidate will have deep expertise in Customer Due Diligence (CDD) Enhanced KYC reviews and Client Exit Management with a strong background in Wealth Management...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients