Business Product Owner Advisor Evernorth Hybrid

The Agile Product Owner represents the voice of the customer at the team level maintaining and prioritizing the Product Backlog to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers. They must have strong business skills and experience with either some past experience working with technology teams or the ability and interest to learn how to work with technology teams. The Agile Product Owner will be 100% allocated to this role. The incumbent provides expert content/professional leadership on complex assignments/projects. Exercises considerable creativity foresight and judgment in conceiving planning and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership but works on broader projects which require understanding of wider business. Recognized internally as a subject matter expert.

POSITION SUMMARY

The Pharmacy Benefit Services (PBS) Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor or client and technology counterparts to advance high ROI/efficiency division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products.

The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications product or client requests to contribute to business requirements for new and existing systems from ideation through production and project oversight.

They will participate heavily in:

o the extraction of requirements from business sources

o discussions with technical resources on business intent and requirements

o skills to discuss if not influence technical design of associated applications

o the ability to guide technical support

PRIMARY FUNCTION

Participate in defining business requirements with business sponsors TPO and System Engineering teams for new and modified business applications product or client requests

Apply new technical tools and techniques to support business within the digital and communication BPO space.

Apply Express Scripts project tools and methodologies to advance business applications products or client requests.

Provide input and insight into technical design of new and existing business applications.

Owns the creation of epics to support analytic needs

Participates in essential meetings ceremonies and release planning conversations to ensure training or documentation resources support a successful adoption

Communicate and report on progress regularly with stakeholders

Prioritize and manage workload and meet project deadlines.

Business technical and financial acumen applied to projects and portfolio

KEY QUALIFICATIONS

High school diploma or GED required

Bachelors degree preferred

5 years experience with program management or product owner preferred

Knowledge of agile methodology preferred

Proficiency in Jira preferred

Business technical and financial acumen preferred

Ability to operate within a fast paced work environment a plus

Excellent communication (oral and written) facilitation presentation and organization skills required

Excellent organization skills preferred

Proven ability to manage multiple projects simultaneously required

Demonstrated problem solving and organization capabilities preferred

Proven ability to manage multiple project simultaneously and work well within an ambiguous environment preferred

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.

About Evernorth Health Services

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.