Location: Saint Paul MN (Hybrid) - with at least three days in the office each week.
Requirements Gathering & Analysis
Lead pre-discovery sessions with clients stakeholders to review each process and form.
Analyze and document current-state workflows for all identified processes and forms.
Work closely with the vendor to validate and document future-state processes ensuring they meet client requirements.
Capture and document additional requirements not addressed by the EDMS project for future consideration.
Integration Design & Management
Coordinate and fulfil configuration and data requests from the vendor for each process/form.
Develop detailed integration specifications for SWIFT and SEMA4 covering both inbound and outbound transactions.
Collaborate on the creation of an integration strategy and project schedule ensuring alignment with overall objectives.
Oversee integration activities in partnership with client and its IT department to ensure seamless execution.
Define and document data elements success/failure criteria and exception handling for all SWIFT and SEMA4 integrations.
Testing & Validation
Design and document high-level test scenarios for integrations including success and failure paths.
Facilitate User Acceptance Testing (UAT) for forms processes and integrations ensuring stakeholder sign-off.
Project Planning & Support
Assist in developing comprehensive project plans including:
Test Plan
Communication Plan
Training Plan
Deployment Plan
Present complex information clearly and concisely.
Translate technical concepts for non-technical stakeholders.
Understand and articulate complex business processes.
Provide knowledge transfer
Desired Skills
Minimum of 8 years in an IT Business Analyst role.
At least two (2) long-term engagements (one year or more) in a Business Analyst capacity.
Demonstrated experience with enterprise-level solutions and business process improvement initiatives.
Proven experience to lead requirements gathering for complex IT projects in fast-paced environments with multiple stakeholders and business functions.
Analytical & Problem-Solving Skills
Expertise in:
Gap analysis and opportunity identification.
Problem definition and root cause analysis.
Information gathering and research.
Alternatives evaluation and creative solution development.
Implementation of effective resolutions.
Communication & Interpersonal Skills
Demonstrated success in:
Collaborating within cross-functional teams.
Building strong relationships across all levels including senior leadership.
Managing competing priorities and navigating conflicting interests across business units.
Technical & Professional Knowledge
Advanced knowledge of:
Quality Assurance (QA) principles and practices.
Project Management (PM) methodologies.
Possession of a Business Analyst Certification (e.g. IIBA CBAP or equivalent) preferred.
Required Skills:
Minimum of 8 years in an IT Business Analyst role Experience with enterprise-level solutions and business process Gap analysis and opportunity identification Quality Assurance (QA) principles and practices Project Management (PM) methodologies Possession of a Business Analyst Certification (e.g. IIBA CBAP or equivalent) preferred.
Required Education:
Bachelors degree or Associate Degree
IT Services and IT Consulting