Desktop Engineer

Stamford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Desktop Engineer
Stamford CT and Trumbull CT
6 Months Contract (Hrs/Wk:40.00)

Qualifications :

Shared Services Engineer II On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: Stamford CT (Primary Site) Trumbull CT (Disaster Recovery Site) Walk-up phone and email support with no appointment needed.
Full incident resolution related to Local Services.
Replacement/swap of faulty equipment and peripherals using NatWest-owned stock.
General IT guidance and support for user devices.
Management of local consigned hardware stock for break-fix and service requests.
Logging of Incidents or Service Requests on behalf of users when required.
Completion of Service Requests that can be resolved directly on-site.
Implementing small service improvements based on recurring user feedback.
Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues

Additional Information :

Top 3 skills:
Intune/MECM expertise for application deployment and device management.
Strong application troubleshooting skills across Windows 10/11.
Experience supporting enterprise apps (e.g. Trading floor Bloomberg add-ins trading tools).

Remote Work :

Employment Type :

Contract

Desktop EngineerStamford CT and Trumbull CT6 Months Contract (Hrs/Wk:40.00)Qualifications : Shared Services Engineer II On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: Stamford CT (Primary Site) Trumbull CT (Disaster Recovery Sit...