Executive IT
Job Summary
Executive IT- Ekala Office
Qualifications and Experience
- Bachelors degree in information technology Networking or a related discipline from a recognized institute.
- Minimum 2 years of experience in Helpdesk operations ERP support CCTV PABX attendance systems/devices backup solutions patch management and antivirus management.
- The ability to work well in a team and willing to work extended hours
- Proven experience as a Junior Executive - IT Executive - IT or any other related role
- Installation/Configuration & Troubleshooting of Computers/Servers & CCTV (Software/Hardware/Network/Printers)
Providing technical support (this may be in person remote or over the phone)
Setting up accounts for new users & repairing and replacing equipment as necessary
- Prioritizing and managing many open cases at one time
- Maintaining records of service requests SLA inventory software licenses ect.
- Good written & verbal communication
- Preference will be given to those who are fromaround Gampaha Ja-Ela Minuwangoda Negombo Dankotuwa or Wennappuwa.
Key Skills
About Company
Hayleys is the leading conglomerate in Sri Lanka with over 140 years of heritage and diversified subsidiaries in various businesses and investments in Sri Lanka.