Payroll Coordinator Americas

Collinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travelers creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years experience with 28 global locations servicing over 800 clients in 170 countries employing 1800 people.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 colleagues globally.

What Does a Payroll Coordinator Do:

The Payroll Coordinator is responsible for supporting the day-to-day payroll operations and assisting with general People & Culture (P&C) functions. This role ensures accurate and timely processing of employee payroll while maintaining compliance with all applicable laws and company policies.

Additionally the Payroll Coordinator will provide front desk support two days per week acting as a first point of contact for employees and visitors.

What Youll Do:

Payroll Duties:

• Assist in the preparation review and processing of weekly/bi-weekly payroll.
• Verify employee time entries overtime and leave balances for accuracy.
• Prepare and reconcile payroll reports including deductions taxes and benefits contributions.
• Respond to payroll-related inquiries from employees in a timely and professional manner.
• Assist with year-end payroll activities such as W-2 preparation and reporting.

People & Culture Support:

• Provide administrative support to the P&C team including filing document management and data entry.
• Assist with onboarding and offboarding processes for new hires and exiting employees.
• Support benefits administration and employee record updates as needed.
• Participate in special projects or initiatives as assigned by the P&C team.

Front Desk Support:

• Greet and assist employees visitors and vendors in a professional and courteous manner.
• Answer and direct incoming calls emails and inquiries.
• Maintain a tidy and welcoming reception area.
• Manage scheduling or meeting room coordination as needed.

What Youll Need:

• High school diploma or equivalent required; associate degree in Business HR or related field preferred.
• Prior experience in payroll HR or administrative support is a plus but not required.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Excel Word Outlook).
• Ability to handle confidential information with discretion.
• Strong interpersonal and communication skills.

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100% employer paid medical dental life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc.).

If you need any extra support throughout the interview process then please email us at