Mad City Windows & Baths a Renuity Company
Full-Time Nights & Weekends Shift Time: 1pm9pm
Saturday & Sunday availability preferred
Pay: $16/hr Uncapped Commission
Average earnings: $50000$70000/year
Kickstart Your Career No Experience Required!
Looking to build long-term stability and grow your career with a company that promotes from within Mad City Windows & Bathspart of the national Renuity familyis expanding our Call Center Inside Sales team and we want motivated outgoing individuals ready to learn grow and win.
Mad City is one of the Midwests most trusted home remodeling brands powered by Renuitys nationwide network of top-tier renovation companies. Together were transforming the home improvement industry with faster easier stress-free experiences for homeowners. With teams operating across 36 states and growing theres never been a better time to join.
About the Role
As a Call Center Inside Sales Agent youll support homeowners as they explore remodeling projectsqualifying interest setting appointments and providing an exceptional first impression. Youll work with customers across all Mad City markets and help guide them toward solutions they love.
In this position you will:
Manage inbound and outbound calls in a fast-paced call center environment
Partner with scheduling teams to verify appointments and confirm with customers
Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
Participate in regular department contests and achieve both personal and team goals
Key Qualifications
No call center experience No problem. If you bring the drive well teach you the skills.
Were looking for:
Strong communication skills and an outgoing personality
Motivated competitive goal-driven energy
Professional presence and a team-first mindset
Reliability and consistency in attendance and performance
Ability to multitask prioritize and stay organized
Comfort navigating technology and computer applications
What We Offer
Uncapped earning potential most agents earn between $50k$70k/year
Rapid advancement many team members move up within 6 months
Brand-new expanded call center workspace
Multiple shift options (assigned based on business needs)
Call center operating hours: 8am9pm 7 days a week
Benefits & Perks
Medical dental vision life and disability insurance
Paid parental leave
401(k) retirement savings program
Generous PTO paid holidays
Continuous team events incentives and company celebrations
About Mad City Windows & Baths
At Mad City Windows & Baths a Renuity company were making home improvement faster easier and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services and now as part of Renuity were combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality we continue to grow rapidly offering unparalleled career opportunities100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization youll have the opportunity to make an impact grow your career and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact
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Required Experience:
Unclear Seniority