Call Center Associate
Share
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Responsibilities:
- Handle incoming and outgoing calls with customers in a professional and courteous manner
- Provide information about financial products and services offered by the company
- Resolve customer inquiries complaints and issues in a timely and efficient manner
- Document all customer interactions accurately in the database
- Meet and exceed performance targets in terms of call quality customer satisfaction and productivity
Essential Qualifications:
- Excellent communication skills both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work well under pressure in a fast-paced environment
- Basic computer skills and proficiency in MS Office applications
- Previous experience in customer service or call center roles
Desired Experience:
Minimum of 1 year of experience in a customer service or call center position. Experience in the financial industry is a plus.
Salary & Benefits:
The salary for this position is competitive and will be commensurate with experience. Benefits include health insurance paid time off retirement plans and opportunities for career advancement within the company.
Key Skills
- Children Activity
- Feed
- ASP.NET
- Corporate Strategy
- Health And Safety Management
