Technical Program Manager

Excited about delivering digital experiences for enterprises Obsessed with detailed requirements plans deadlines and documentation So are we! And we have an ideal opportunity for you The Business Technology team at MSCI is playing a vital role in a fast-paced transformation of our digital marketing practice.

We are seeking a highly skilled and dynamicTechnical Program Manager/Technical Business Analystto join our team in the web development field. This hybrid role requires the ability to manage complex technical programs & projects while simultaneously analysing business requirements and translating them into actionable plans. The ideal candidate will have knowledge of the latest web technologies leading Digital Marketing platforms and a proven track record of delivering high-quality web solutions on time and within budget.

You will be a focal point within a multi-disciplined team of Architects Engineers UX designers Web Producers Marketing Automation specialists and Technical Program Managers as well as interact with senior stakeholders from across both business and technology.

Success in this role requires a proactive and positive attitude a desire to learn an attention to detail a client-centric mindset and a passion for delivering digital experiences that play a key role in promoting a companys brand culture solutions and services.

Technical Program Management

• Plan execute and oversee website development projects from inception to completion ensuring that they are completed on time within scope and within budget.
• Develop detailed project plans including timelines milestones risk assessments and resource allocation.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Maintain comprehensive project documentation including progress reports meeting minutes and project plans for stakeholders.
• Ensure all projects adhere to the highest quality delivery standards (QA UAT performance resiliency security)
• Track project performance specifically to analyze the successful completion of short and long-term goals.
• Manage changes to the project scope project schedule and project costs using appropriate verification techniques.
• Report and escalate any issues to management as needed.
• Perform risk management to minimize project risks.
• Work with stakeholders to identify document and manage key performance indicators (KPIs) to measure the success of web projects.

Technical Business Analysis

• Collaborate with stakeholders to gather and define business requirements for website development projects.
• Translate business requirements into functional specifications and user stories that can be used by the engineering teams.
• Conduct thorough analysis of business processes and workflows to identify areas for improvement and optimization.
• Facilitate communication between business stakeholders and technical teams to ensure a clear understanding of requirements and expectations.
• Develop and deliver training and documentation to users and stakeholders on new systems and functionalities.

• Bachelors degree in computer science Information Technology Business Administration or a related field.
• Minimum 5 years experience as a Technical Program Manager and/or Technical Business Analyst within the web development domain.
• Solid understanding of web development technologies and frameworks API-based system integrations leading Cloud providers and Web Content Management systems.
• Excellent knowledge of Agile project management and JIRA.
• Knowledge of Marketing Automation CRM and Web Analytics platforms.
• Strong analytical and problem-solving skills with a keen attention to detail.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits tailored to your location ensuring your financial security health and overall wellbeing.

• Flexible working arrangements advanced technology and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey followed by access to our platform LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.

At MSCI we are passionate about what we do and we are inspired by our purpose to power better investment decisions. Youll be part of an industry-leading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research data and technology we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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