Director of ISP Planning and Outcomes Management

Position:Director of ISP Planning and Outcomes Management

Compensation: $70000 - $80000 annually

Employment Type: Full-Time exempt

Reports To:Chief Operations Officer

What We Offer:

• Top 401k plans in the industry. Employer contribution of 5% and 6% match for a total of 11%
• Comprehensive Medical and Dental Benefits
• Paid Time Off: Personal Vacation & Sick; Paid Holidays

Who We Are:

The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities (IDD) across Mercer County. For over 70 years we have been dedicated to creating a more inclusive community by empowering individuals to live fulfilling and independent lives. At The Arc Mercer we dont just talk about change - we build it. Our mission-driven team thrives on innovation inclusivity and impact.

Position Summary:

The Director of ISP Planning & Outcomes Management is responsible for overseeing the end-to-end system for ISP goal developmentincluding workflow structure goal creation Therap entry ongoing tracking and outcome measurement. This position ensures the quality consistency and integrity of the entire ISP process. The Director establishes a standardized person-centered system that produces meaningful measurable goals and reliable documentation across all programs.

What We Need:
1. Goal Development Process Oversight (Structure and Workflow)

• Design and manage the standardized agency-wide process for developing ISP goals.
• Establish clear workflows for assessments interdisciplinary contributions family/guardian input and final goal creation.
• Ensure goals are measurable aligned with assessments and consistent.
• Train and guide key staff to follow the structured system for goal development.

2. Goal Creation and Therap Implementation

• Oversee the consistent creation of ISP goals and translation of those goals into Therap ISPPrograms.
• Maintain standardized formats templates naming conventions and system rules within Therap.
• Ensure Therap entries are accurate complete and aligned with the structured developmentprocess.
• Serve as the organizational subject-matter expert for ISP components in Therap.

3. Goal Tracking System

• Define the structure frequency and expectations for goal tracking across programs.
• Ensure staff understand and follow the standardized method of documenting progress in Therap.
• Build processes that allow for consistent monitoring of progress without directly performing audits.

4. Goal Outcome and Achievement Framework

• Develop the agencys framework for defining measuring and reporting goal outcomes.
• Ensure that programs understand how to determine whether goals are met partially achieved orrequire revision.
• Establish reporting expectations for teams to summarize progress at quarterly and annual intervals.
• Support selection and design of goals that lead to meaningful outcomes that support progressionwithin programs.

5. System Integrity and Quality of the Process

• Ensure the processes workflows templates and staff practices produce consistent reliable ISPdocumentation.
• Maintain the integrity of consumer planning data by ensuring uniform practices language anddocumentation standards.
• Serve as the steward of the ISP process ensuring the system remains compliant and efficient.

What You Need:

• Strong interpersonal organizational and writing skills.
• Strong knowledge and expertise in Therap.
• Ability to define problems establish facts and draw valid conclusions.
• Valid drivers license with no more than 3 suspensions and/or moving violationsin the past 3 years.

Why Join Us At The Arc Mercer youll be part of a mission-driven organization where your work truly makes a difference. Join a supportive professional environment that values growth collaboration and the power of inclusion. Here youll have the opportunity to empower individuals to achieve their fullest potential while building your own skills and career through ongoing training and development.

If youre passionate about helping others thrive in the workplace and the community we invite you to bring your talents to our team. Together well create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives.

Have Questions Email us at or call for more information.

Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status.