Customer Service Administrator
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Job Location:
Centurion - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Customer Service Administrator
Location: Midrand
Department: Customer Services
Are you passionate about delivering exceptional customer service and skilled in SAP systems Join our team in the pharmaceutical and medical diagnostics industry as a Customer Service Administrator. This role is perfect for someone who thrives in a fast-paced environment and values accuracy efficiency and collaboration.
What Youll Do:
- Manage Customer Accounts: Keep customer information accurate and up to date.
- SAP Expertise: Use SAP to process orders manage inventory and generate reports.
- Customer Support: Respond promptly to inquiries and resolve product or service issues.
- Order Processing: Ensure timely and accurate order fulfilment through SAP.
- Reporting & Analysis: Monitor client activity sales performance and inventory levels.
- Cross-Functional Collaboration: Work closely with sales logistics and finance teams.
- Compliance: Adhere to industry regulations and company policies.
- Continuous Improvement: Identify opportunities to enhance processes and system efficiency.
What Were Looking For:
- Education: Bachelors degree in business administration IT or related field.
- Experience: Minimum 2 years in customer service or account management with strong SAP background.
- Industry Knowledge: Pharmaceutical experience is highly preferred.
- Skills:
- Proficiency in SAP (order processing inventory reporting).
- Excellent communication and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to work collaboratively in a team environment.
Why Join Us
- Be part of a leading company in the pharmaceutical and diagnostics sector.
- Work in a collaborative growth-oriented environment.
- Competitive compensation and benefits.
Apply Now:
If you have the skills and experience to excel in this role wed love to hear from you! Submit your CV
#LI-DNP#LI-CES
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
