Acquisition Specialist

Vehicle Acquisition Specialist

St. George UT

Location: Findlay Subaru Service Drive
Job Type: Full-Time

About the Role

Findlay Subaru is seeking a motivated customer-focused Vehicle Acquisition Specialist to lead our Subaru Trade-Up Advantage program. This position operates directly out of the service drive engaging customers during their service visits to identify trade-in opportunities acquire used vehicles and create an exceptional ownership experience for Subaru drivers.

You will be the bridge between the Service Department and the Sales Teameducating guests on their personalized Trade Up options appraising vehicles and supporting customers through the trade-in process.

Key Responsibilities:

• Proactively engage service customers to present and explain Subarus Trade Up Advantage program.
• Identify trade-in opportunities and assess customer interest in upgrading to newer Subaru models.
• Perform on-the-spot vehicle walkarounds and initial appraisals.
• Work closely with the Used Car Manager and Sales Team to facilitate smooth vehicle acquisitions and complete sales.
• Maintain accurate records of customer interactions appraisals and acquisition outcomes.
• Deliver a professional friendly and transparent customer experience.
• Meet or exceed monthly acquisition appointment and conversion goals.
• Stay knowledgeable about current Subaru incentives inventory and Certified Pre-Owned offerings.

Qualifications:

• Prior automotive sales service lane or appraisal experience preferred (but not required).
• Strong communication and customer engagement skills.
• Ability to approach customers confidently in a busy service drive environment.
• Detail-oriented with strong follow-up and organizational skills.
• Valid drivers license with a clean driving record.
• Positive attitude enthusiasm and willingness to learn Subaru systems and processes.

What We Offer:

• Competitive pay plan (base bonuses/commissions).
• Training on Subarus Trade Up Advantage program and dealership processes.
• Supportive team environment and opportunities for career growth.
• Employee benefits package (health dental 401k etc. if applicable).
• Access to a strong pipeline of customers from our high-volume service department.
• Paid Time Off