Sales Operations and Strategy Director

Who we are

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools we demystify complex network operations enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer Kentik is the real-time source of truth that understands every network in context from data center to cloud to the internet. This single platform unifies and correlates cloud device flow synthetic data to turn telemetry into action. Market leaders like Akamai Dropbox and Zoom rely on Kentik to run manage and optimize their networks.

Kentik is seeking a Sales Operations and Strategy Director to drive the operational and analytical excellence that powers our global sales organization. This role develops and operationalizes Kentiks revenue strategy through precise forecasting capacity modeling and performance analyticsensuring we scale efficiently and execute with clarity.

As a key member of the Revenue Operations team youll serve as a trusted advisor to Sales leadership driving core operating cadences delivering data-driven insights and leading high-impact projects that accelerate growth across Kentiks sales motions. Youll also direct initiatives that align segmentation territory design and compensation planning to ensure GTM cohesion and scalability.

This role is ideal for an operator who thrives at the intersection of strategy and execution. Youll leverage Kentiks modern GTM tech stack and analytics capabilities to deliver trusted insights and streamline processes across the sales organization.

• Lead Global Sales Operations: Manage all aspects of sales operations including territory planning and optimization sales compensation design and management sales process improvement and operational governance
  
  
• Executive Communication: Deliver clear data-driven narratives and performance insights to senior leadership. Manage preparation of executive reports QBRs and Board presentations that help inform decision-making and business alignment
  
  
• Forecasting & Pipeline Management: Influence forecast accuracy and pipeline integrity through standardized processes metrics and methodologies. Establish clear KPIs and reporting cadence to support executive visibility and accountability
  
  
• Sales Design & Planning: Own sales organization design segmentation capacity planning and coverage models to ensure balanced territories effective resource allocation and alignment with growth objectives
  
  
• Strategic Partnership: Partner with Sales Solutions Engineering Marketing and Finance leadership to develop and operationalize strategies that enable the sales organization to scale effectively and achieve performance goals
  
  
• Performance Management & Insights: Deliver proactive reporting dashboarding and analysis of sales performance including pipeline health territory effectiveness capacity utilization and coverage optimization

• Strategic Partnership & Cross-Functional Alignment: Partner with Sales Solutions Engineering Marketing and Finance leadership to develop and operationalize strategies that enable the sales organization to scale effectively. Partner with departments across the organization to identify performance gaps and drive improvement through best practices process adoption and effective use of sales technologies

• Operational Excellence: Establish governance frameworks standardize workflows and maintain data integrity to enhance efficiency and scalability across the global sales organization

What youll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you dont match all of the qualifications your skills and experience could be valuable in this role!

• 8 years of experience in Sales or Revenue Operations with end-to-end ownership of forecasting planning and compensation across global or multi-segment sales organizations
• 4 years in a B2B SaaS growth environment supporting scaling GTM teams through data-focused processes and strategic planning
• Deep understanding of B2B SaaS metrics sales compensation strategy pipeline management and capacity and coverage modeling
• Hands-on expertise with the Sales Ops tech stack Salesforce (required) CPQ Gong and BI platforms (Sigma Tableau Looker or Power BI)
• Proven ability to analyze complex data and deliver actionable insights on territory performance productivity and revenue optimization
• Strong analytical and financial modeling skills; highly proficient in Excel with experience building scalable forecasting or capacity models
• Exceptional communication and executive presence with the ability to influence and align Sales Solutions Engineering Marketing Finance and other GTM leaders
• Strategic thinker with strong operational discipline; adept at balancing long-term process transformation with daily execution
  
  

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization and in turn to broaden and enhance your career. Were very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $200000 - $250000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic market-based approach

In addition to a great career opportunity Kentik offers stellar benefits for our employees which include:

• 100% of premiums are paid by company for health vision and dental coverage for you and your dependents
• Additionally an annual Health Reimbursement Account (HRA) of $3000 for an individual or $4500 for a family
• Paid family & medical leave
• Open PTO a quarterly Wellness Day and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Come work with us

The true meaning of Kentik is visibility. Were committed to making sure everyone feels empowered to use their voice has a sense of belonging and is represented at Kentik.

We dont look for individuals who fit the culture but those who will continue to add to the culture.
We encourage everyone to apply especially those individuals who are underrepresented in the industry: people of color LGBTQI community women individuals with disabilities (both seen and unseen) veterans and people of any age or family status.

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process please reach out to

Come as you are!
You will be working at a fast-growing well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects youll take on were sure youll enjoy joining the Kentik team.

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