Business Systems Analyst

GSI is seeking a high-caliber Business Systems Analyst to serve as the functional and technical owner of our B2W platform (Estimating Track Project Management) and its integrations with upstream job setup (Zendesk today in flight) and downstream ERP workflows in Viewpoint Vista.

This role is built for a candidate with exceptional intellectual horsepower systems thinking and operational disciplinesomeone who can elevate how data flows across our business shape process excellence and improve the speed accuracy and reliability of mission-critical workflows.

Success in this role means eliminating friction increasing adoption and enabling our Estimating Project Management and Field teams to execute with greater velocity and precision. Top performers in this seat have the runway to grow into senior systems leadership as GSI scales.

This role has competitive compensation ($80-100000 per year) plus a bonus equity ownership in this high-growth company and full benefits.

We are hybrid in-office 3 days a week in Westminster CO (or you can work from a field office location if you are in another state and close to one).

Application Ownership & Production Stability

• Act as the primary SME for B2W Estimating Track and Project Management.
• Deliver Tier 2/3 support with urgency and precisionrapid triage root-cause analysis and solution implementation.
• Own the incident response cycle: isolation workaround design vendor escalation documentation and communication.
• Manage the support queue with discipline: establish priorities detect patterns and eliminate recurring defects at the root.

Business Analysis & Enhancement Leadership

• Partner deeply with Estimating Operations PMs and Field leadership to translate business needs into crisp requirements user stories acceptance criteria and test plans.
• Maintain a prioritized enhancement roadmap aligned to business value.
• Lead release cycles including UAT cutover communication and post-release validation.
• Consistently champion measurable outcomesreduced rework cleaner data faster job starts improved adoption.

Integrations & End-to-End Data Flow Ownership

• Own the functional understanding of data traveling across:
• Zendesk (job setup)
• B2W Estimating / Track / PM
• Viewpoint Vista ERP
• Partner with IT and vendors to:
• Monitor and harden integration health (API flat file SFTP middleware).
• Validate data mappings (jobs cost codes phases users labor/equipment).
• Eliminate sync timing issues duplicates misalignments and data quality defects.
• Lead the functional side of GSIs CRM transition to ensuring mapping accuracy testing rigor and cutover readiness.

Security Configuration & Governance

• Maintain clean scalable standards for roles permissions user provisioning and reference data.
• Govern master data (cost codes job attributes templates) to support consistent operational reporting.
• Document SOPs and controls that protect data integrity and reduce operational variance.

Training Adoption & Change Leadership

• Deliver high-clarity onboarding and recurring training for estimators PMs and field users.
• Produce durable training assets (guides SOPs checklists) that reinforce how we do it here.
• Build and sustain a network of power users across the company to drive consistency and elevate data quality.
• Drive adoption through persuasion clarity and measurable improvementnot force.

Vendor & Stakeholder Management

• Serve as GSIs primary point of contact for B2W support escalations and product updates.
• Align closely with Vista/ERP stakeholders and CRM owners to ensure frictionless end-to-end workflows.
• Communicate upcoming changes outages and system capabilities in plain operationally relevant language.

REQUIRED QUALIFICATIONS

We are targeting high-trajectory candidates who demonstrate rapid learning durable systems thinking and a track record of meaningful results.

• 3 years supporting enterprise applications in a business-facing capacity (construction systems preferred).
• Demonstrated experience managing production support structured triage and vendor escalation.
• Experience with cross-system integrations mapping and troubleshooting.
• Strong documentation discipline and ability to translate technical concepts for non-technical users.
• Ability to prioritize decisively and operate with urgency in production environments.

PREFERRED QUALIFICATIONS

• Hands-on experience with B2W Estimating Track and/or Project Management.
• Experience with Viewpoint Vista or similar construction ERP; understanding of cost/time/job workflows.
• Experience supporting CRM-driven job setup processes; experience is a significant advantage.
• Comfort with basic SQL and cross-system data validation

CORE COMPETENCIES (Top-10% Behaviors)

• Systems thinker who quickly understands relationships between tools workflows and data.
• Root-cause problem solver who resists band-aids and focuses on permanent fixes.
• Calm under pressure particularly during outages or payroll/time-critical issues.
• Clear concise communicator who bridges the gap between the field and technical teams.
• Process-driven operator with high standards for quality clarity and data integrity.
• Ownership mindsetacts with urgency raises the bar and earns trust across the organization.

GeoStabilization International LLC. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.