Peoplesoft Analyst

Title: PEOPLESOFT ANALYST

Client: Arizona SALT RIVER PIMA-MARICOPA INDIAN COMMUNITY

Location:10005 E Osborn Rd Scottsdale AZ 85256

Duration:12 Months

Note: This is an onsite role.

Job Description:

Production Support:

• Provides day-to-day functional support to end-users and supports PeopleSoft production problem resolution and enhancement requests including evaluation of the current As-Is functionality and guidance towards the future To Be processes of the software implementation.
  
• Takes ownership of functional issues by identifying underlying problems analyzing potential solutions and implementing system resolutions including workarounds.
  
• Performs the functional analysis for production support activities.
  
• Applies and enforces department change control policies & procedures.
  
• Develops Functional Design Documents and works with technical resources to develop system enhancements or resolutions to system issues.
  
• Owns the testing processes including development of test plans test cases scenarios and results documentation.
  
• Coordinates with other IT departments on integrated system support.
  
• Provides finished work on-time and with consistent high quality.
  
• Ensures resolution data is collected compiled and archived in a complete and useable manner by other team members.
  
• Works with division supervisors to improve operational policies continuously practices procedures and methodologies.
  
• Works closely with the Customer departments
  

Reporting:

• Works with end users to define develop and assist with the development of reports and interfaces requiring PeopleSoft data.
  
• Requires an understanding of PeopleSoft data and how it can be used to solve business user needs.
  
• Develop People Tool Queries as needed for end users.
  
• Creates mock-ups and development of NVision SSRS and SQR reports.
  

Research:

• Critically evaluates information gathered from multiple sources.
  
• Reconciles conflicts decomposes high-level information into details and packages specific details into executive-level summaries.
  
• Translates findings into reports recommendations or alternatives that identify probable causes and possible solutions to business inquiries and/or technical issues.
  

PeopleSoft Enhancement Implementation and Upgrade Support:

• Contributes to the implementation and upgrade processes so they will positively impact the Tribal Government and provide future services that will be best utilized for the benefit of the Community.
  
• Evaluates and improves the effectiveness of new PS modules configuration testing and implementation utilizing PS and industry benchmarks.
  
• Develops tests and documents regression tests for patch bundle and major upgrade tasks.
  
• Develops and provides training and documentation to support the Tribal Government on use of existing and new modules or functionalities as implemented.
  
• Develops and supports key reports and queries. Provides training on usage of those reports and queries.
  
• Implements Best Business Practices for all associated business systems and develops the business system framework to tailor the system design in order to accommodate Tribal Government needs.
  
• Makes business system recommendations regarding Time & Labor configurations and customizations.
  

Considers:

• Impact on recurring custom reprogramming costs for future routine software upgrades
  
• Impact on other modules of the PS systems
  
• Customer (end-user) usability
  
• Flexibility and responsiveness to potential organizational changes
  
• Anticipation of potential business rule changes and
  
• Sensitivity to Community and Tribal Government culture
  
• Communicates the projects goals objectives challenges and accomplishments effectively to management peers and end-users.
  
• Completes all project phases by assigned deadlines.
  
• Participates in the Change Management and Communication Programs.
  
• Works with Consultant Analysts and Developers as required for implementation and upgrade configuration and customization testing.
  
• Develops user documentation detailing PS configuration and customization performed by the application development staff. Develops and reviews user documentation of business system
  
• rules process sequences and guidelines.
  
• Works with consultant analysts and developers to develop and utilize a PS test environment used for implementation configuration and customization testing.
  
• Interacts effectively with Timekeepers IT staff independent Consultants project Liaisons Project Oversight Committee PS technical and functional staff and Tribal Government employees.
  
• Leverages strong technical skills coupled with business intelligence and a deep understanding of customers needs so they can be transformed into application and operational requirements.
  
• Acts as an interface between business units technology teams and support teams.
  
• Develops requirements traceability to test cases.
  

Communication:

• Communicates professionally and works effectively with multiple levels within the Government.
  

End-User Training:

• Assists and instructs end-users with training as required for production enhancement and upgrade support.
  
• Activities include but are not limited to developing training plans creating training materials and hosting training sessions.
  

Problem Solving:

• Applies proven analytical and problem-solving skills to all assignments.
  
• Identifies critical issues and proposes viable alternatives or solutions.
  

Administration:

• Adheres to and enforces department standards policies procedures and industry best practices.
  
• Communicates plans status and issues to management on a regular basis.
  
• Participates in development of internal IT processes policies and procedures.
  
• Attends required meeting with project team members Liaisons and others for project directives and updates.
  

Testing:

• Assists with the preparation of test plans and the solutions testing in compliance with SRPMIC guidelines and standards.
  
• Assists with preparation of test plans and test scripts for manual and automated testing activities.
  
• Coordinates and performs in-depth tests including end-user reviews for modified and new systems and provides other post-implementation support. Tests identify the business condition
  
• being tested expected results and document actual testing results.
  
• Ensures high quality and accuracy is maintained thru to software release.
  
• Provides feedback to the development team and completes work in accordance with the schedule and the quality requirements.
  

Knowledge Skills Abilities and Other Characteristics:

• Knowledge of the history culture laws customs and traditions of the SRPMIC.
  
• Knowledge of People Tools 8.57/8.58 with FLUID and PeopleSoft 9.2
  
• Knowledge of PeopleSoft general architecture development environment tools and capabilities.
  
• Knowledge of PeopleSoft Modules as related to the project.
  
• Knowledge of business system modeling and requirements gathering techniques.
  
• Knowledge of project management processes procedures and techniques including scoping design implementation planning and documentation.
  
• Knowledge of PeopleSoft software and implementation processes techniques and database design.
  
• Knowledge of process reengineering and improvement techniques.
  
• Knowledge of methodologies for performing current-state business workflow analysis and making improvement recommendations.
  
• Knowledge of the development and management of technical training programs and documentation for end users.
  
• Knowledge of end user needs assessment and evaluation techniques to meet expectations.
  
• Knowledge of application systems analysis in a business environment.
  
• Knowledge of current SRPMIC Tribal Government policies and procedures.
  
• Skill compiling organizing and interpreting forms desk manuals and technical staff documentation PeopleSoft documentation and on-line resources.
  
• Skill communicating effectively both verbally and in writing with all levels of the organization.
  
• Skill performing user needs assessment and evaluation.
  
• Skill conducting User Acceptance testing.
  
• Skill eliciting requirements from customers and end-users.
  
• Ability to develop and maintain positive and effective working relationships at all levels within the department and Community.
  
• Ability to identify long-term impact of recommended configurations and customizations in a PeopleSoft environment.
  
• Ability to work independently and make good judgments regarding project issues.
  
• Ability to work effectively in a teamwork environment.
  
• Ability to organize consultant tools and materials.
  
• Ability to conduct independent research.
  
• Ability to follow verbal and written instructions.
  

Qualifications:

• Education: A Bachelors degree from an accredited college or university in Accounting Finance Computer Science Systems Engineering or Information Systems is required.
  
• Experience: PeopleSoft implementations and upgrade experience with module required and at least five (5) year experience providing user support for Time and Labor module required.
  
• PeopleSoft Modules version 9.2 implementation experience required.
  
• Ability to create test plans conduct Unit and System testing and coordinate User Acceptance testing is required.
  
• People Tools Query development skills required.
  
• Experience with the functional reporting tools required.
  
• Approval Workflow Engine (AWE)
  
• Equivalency: Equivalent combinations of education and experience that will allow the applicant to satisfactorily perform the duties of the job may be considered.
  
• Special Requirements: May be required to work after normal business hours including nights weekends and holidays plus more than 8 hours per day at times
  
  

About Us:

Since 2000 Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing software development (web and mobile apps) systems integration data analytics system automation cybersecurity and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity increasing efficiencies through automation and lowering costs. Our clients benefit from our three distinguishing core values: integrity diligence and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nations fastest-growing companies.