Investigator Services Assistant (Korean Speaking Representative)
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
OtherEnvironmental Conditions
OfficeJob Description
As an Investigator Services Assistant you will provide support to investigator sites monitors department business unit or function through communication of information training sites and documentation of services pertaining to clinical trials.
Summarized Purpose:
- Provides support to investigator sites monitors department business unit or function through communication of information training sites and documentation of services pertaining to clinical trials.
- Supports the overall performance education and training of the sites on a study level to ensure the execution of protocols are completed accurately and on time.
Essential Functions:
- Acts as the point of contact for sites ensuring that questions material orders and request for information are responded and documented in an accurate and timely manner.
- Ensures that the sites are properly trained in aspects of the protocol (following the study flow sheet) relating to the department. Provides guidance on pre-analytical aspects of the study to ensure smooth flow of data to and from the site. -
- Notifies the sites and all necessary contacts via telephone/fax of all relevant critical/voice alert values/ study specific requirements.
- Places all calls to the sites delivering sponsor alert voice alert values (VAV) and any other critical values. Answers incoming phone calls resolves different types of exceptions within assigned timelines.
- Monitors and escalates site issues through the appropriate departments/people e.g. project management to resolve and report as soon as possible.
Education and Experience:
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate Previous experience that provides the knowledge skills and abilities to perform the job (comparable to at least 2 years).
Knowledge Skills and Abilities:
Accurate data entry skills with intermediate computer skills including Microsoft Office - Strong analytical interpersonal and time management skills - Strong client and phone service skills - Basic knowledge of Good Clinical Practices and department principals such as pre-analytical technique - Excellent verbal communications and customer service skills in the English language - and mandate to be in fluent either in Korean
Required Experience:
Unclear Seniority
Key Skills
- Epidemiology
- Public Health
- Bank Secrecy Act
- Bioinformatics
- Fraud
- Genetics
- Interviewing
- Law Enforcement
- Qualitative Research Interviewing
- Research Experience
- Next Generation Sequencing
- Writing Skills
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
