The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing daily operations of the Housekeeping Department ensuring the highest standards of cleanliness guest satisfaction and team performance.
Key Responsibilities:
Assist the Housekeeping Manager in maintaining the highest standards of cleanliness in guest rooms and public areas to ensure exceptional guest satisfaction.
Oversee the execution of housekeeping duties ensuring they meet exacting standards for service and comfort.
Foster a professional and motivated team environment addressing disciplinary matters fairly and promoting staff development through effective leadership.
Act as a key liaison between the Housekeeping Department and other hotel departments representing housekeeping interests in official meetings in the Housekeeping Managers absence.
Uphold and implement the AccorHotels Vision and Values in all daily operations.
Participate in human resource functions including recruitment performance evaluations staff development and when necessary termination of housekeeping personnel.
Maintain strict control over the inventory of guestroom and public area supplies to ensure optimal resource management.
Demonstrate thorough knowledge of hotel security and emergency procedures and readiness to execute them without hesitation.
Promote environmental sustainability by engaging team members guests suppliers and the community in resource conservation and environmental quality initiatives.
Qualifications :
Minimum 3 years in a supervisory or managerial role within hotel housekeeping operations.
Strong knowledge of housekeeping standards procedures and inventory management.
Thorough understanding and application of Occupational Health and Safety (OH&S) regulations chemical safety protocols and environmental sustainability practices specific to the hospitality industry.
Proficiency in PMS systems (e.g. Opera Cloud) and Microsoft Office (Excel Outlook).
Experience managing vendor and contractor relationships.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more