The Private Dining Lead essential support in the coordination and execution of private events catering and banquets across the Eataly NYC locations. Working closely with the Private Dining Manager this role ensures clear communication with guests accurate planning and smooth on-site event coordination. Strong organizational skills attention to detail and effective communication are key to success in this position. Reports to the Private Events Sales Manager and General Manager of Restaurants.
Event Coordination & Guest Communication
- Respond to private dining and event inquiries in a timely professional manner
- Schedule and conduct site visits or walkthroughs with potential clients
- Support the preparation of proposals contracts and event orders (BEOs)
- Assist with client communication pre- and post-event (menus timelines headcount changes etc.)
- Administrative & Platform Support
- Maintain accurate records in the event management platform (Tripleseat Reposite etc.)
- Help track deposits payments and documentation
- Collaborate with the kitchen and service teams to ensure event details are accurate and up to date
- Print and prepare menus signage and event collateral as needed
Day-of Event Support
- Assist with event setup and breakdown in coordination with FOH and BOH teams
- Greet and support clients and guests during events
- Act as a liaison between the client and service team to ensure expectations are met
- Monitor timelines and service flow to ensure smooth execution
Reporting & Feedback
- Support post-event recaps and feedback collection
- Log guest feedback and support trend tracking for future improvements
- Communicate frequently with the Private Dining Manager and Corporate Coordinator
Qualifications :
- 2 years of experience in private dining banqueting catering events or a related field
- Strong interpersonal and written communication skills
- Highly organized and detail-oriented
- Comfortable working in a fast-paced guest-facing environment
- Proficient with Microsoft Office and event platforms (experience with Tripleseat Reposite SevenRooms is a plus)
- Able to work a flexible schedule including some evenings weekends and holidays depending on event schedule
- Passion for food Italian culture and guest hospitality
Job Requirements
- Availability to work a flexible schedule including nights and weekends
- Ability to stand and be mobile for periods up to 4 hours in a high-volume fast-paced environment
- Ability to lift up to 25 pounds
Compensation: This position pays a base rate of $25 - $28 per hour Comission
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Companys policy to not unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation religion national origin age disability or any other characteristic made unlawful to consider by applicable federal state or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eatalys policy to comply with all applicable federal state and local laws regarding consideration of unemployment status salary history credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity please advise Human Resources if you require accommodation.
Remote Work :
No
Employment Type :
Full-time
The Private Dining Lead essential support in the coordination and execution of private events catering and banquets across the Eataly NYC locations. Working closely with the Private Dining Manager this role ensures clear communication with guests accurate planning and smooth on-site event coordinati...
The Private Dining Lead essential support in the coordination and execution of private events catering and banquets across the Eataly NYC locations. Working closely with the Private Dining Manager this role ensures clear communication with guests accurate planning and smooth on-site event coordination. Strong organizational skills attention to detail and effective communication are key to success in this position. Reports to the Private Events Sales Manager and General Manager of Restaurants.
Event Coordination & Guest Communication
- Respond to private dining and event inquiries in a timely professional manner
- Schedule and conduct site visits or walkthroughs with potential clients
- Support the preparation of proposals contracts and event orders (BEOs)
- Assist with client communication pre- and post-event (menus timelines headcount changes etc.)
- Administrative & Platform Support
- Maintain accurate records in the event management platform (Tripleseat Reposite etc.)
- Help track deposits payments and documentation
- Collaborate with the kitchen and service teams to ensure event details are accurate and up to date
- Print and prepare menus signage and event collateral as needed
Day-of Event Support
- Assist with event setup and breakdown in coordination with FOH and BOH teams
- Greet and support clients and guests during events
- Act as a liaison between the client and service team to ensure expectations are met
- Monitor timelines and service flow to ensure smooth execution
Reporting & Feedback
- Support post-event recaps and feedback collection
- Log guest feedback and support trend tracking for future improvements
- Communicate frequently with the Private Dining Manager and Corporate Coordinator
Qualifications :
- 2 years of experience in private dining banqueting catering events or a related field
- Strong interpersonal and written communication skills
- Highly organized and detail-oriented
- Comfortable working in a fast-paced guest-facing environment
- Proficient with Microsoft Office and event platforms (experience with Tripleseat Reposite SevenRooms is a plus)
- Able to work a flexible schedule including some evenings weekends and holidays depending on event schedule
- Passion for food Italian culture and guest hospitality
Job Requirements
- Availability to work a flexible schedule including nights and weekends
- Ability to stand and be mobile for periods up to 4 hours in a high-volume fast-paced environment
- Ability to lift up to 25 pounds
Compensation: This position pays a base rate of $25 - $28 per hour Comission
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Companys policy to not unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation religion national origin age disability or any other characteristic made unlawful to consider by applicable federal state or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eatalys policy to comply with all applicable federal state and local laws regarding consideration of unemployment status salary history credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity please advise Human Resources if you require accommodation.
Remote Work :
No
Employment Type :
Full-time
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