We are seeking a dedicated and professional Client Support Associate to serve as a key point of contact between our clients and internal teams. This role is ideal for individuals who thrive in a client-focused environment value organization and communication and take pride in delivering high-quality service. You will help ensure a seamless client experience while supporting daily operations and long-term relationship building.
Responsibilities
Serve as a primary contact for client inquiries ensuring timely and professional responses
Maintain clear and accurate communication between clients and internal departments
Support onboarding processes and ongoing client interactions
Track client requests updates and documentation with attention to detail
Assist in resolving issues efficiently while maintaining a high standard of service
Contribute to continuous improvement of client support processes
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a client-first mindset
Excellent organizational and time-management abilities
Ability to multitask and prioritize in a fast-paced environment
Problem-solving skills and attention to detail
Comfortable working collaboratively within a team setting
Additional Information :
Competitive salary based on role and performance
Growth opportunities within a dynamic and expanding company
Skill development through hands-on experience and mentorship
Supportive and professional work environment
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more