Office and Immigration Law Assistant

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Black Pen Immigration is a premier immigration consultancy offering expert guidance and administrative support to individuals and organisations navigating the South African immigration landscape.

Role Overview

We are seeking a highly organised detail-oriented and proactive German Speaking Office and Immigration Law Assistant to support our immigration team with administrative legal and client service tasks. This role is central to ensuring smooth operational workflows accurate case management and a seamless client experience. The successful candidate will demonstrate strong administrative capability excellent communication skills and a willingness to learn within a dynamic and fast-paced environment.

Department: Immigration Services

Company: Black Pen Immigration

Job Type: Full time Permanent

Location: Onsite

Working Hours: 08:00 to 17:00 (40 hours per week)

Reporting To: Immigration Manager

Requirements

3 to 5 years of administrative experience ideally within a legal immigration or consultancy environment
A qualification in Law Business Administration or a related field is preferred
Exceptional organisational skills with the ability to prioritise and manage multiple deadlines
High level of accuracy and attention to detail especially when handling sensitive or confidential information
Strong proficiency in Microsoft Office (Word Excel Outlook) and comfort navigating case management or CRM systems
Ability to work independently while contributing positively in a collaborative team setting
Prior experience in immigration administration legal support or client-facing administrative roles is advantageous

Responsibilities

Administrative and Office Support

Oversee daily administrative tasks including document preparation data entry filing inbox management and general office coordination
Manage calendars schedule meetings and organise internal and external appointments
Assist with report preparation tracker updates and routine operational documentation
Support office logistics and contribute to maintaining an organised and efficient working environment

Immigration Case Support

Assist in the preparation collation and processing of immigration applications and supporting documents
Maintain update and organise client case files with accuracy and confidentiality
Track case timelines collect required paperwork and ensure timely follow-ups with clients
Liaise with government departments embassies and external stakeholders as directed
Conduct research on immigration legislation procedural updates and case requirements

Client Service & Communication

Act as a professional friendly point of contact for walk-in clients telephone enquiries and email communication
Support consultants with case correspondence documentation and workflow prioritisation
Ensure high-quality service delivery by providing timely responses accurate information and consistent follow-through

Black Pen Immigration is a premier immigration consultancy offering expert guidance and administrative support to individuals and organisations navigating the South African immigration landscape. Role Overview We are seeking a highly organised detail-oriented and proactive German Speaking Office ...