Glass Sales Representative
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Glass Sales Representative
Position:Glass Sales Representative
Industry:Glass Ceramics & Concrete
Location:Douala Cameroon
2. Job Summary
The Glass Sales Representative is responsible for driving sales acquiring new clients and managing key customer relationships within the glass market. This role requires a deep understanding of glass products excellent negotiation skills and a commitment to delivering exceptional customer service. The ideal candidate will be proactive resilient under pressure and dedicated to achieving and exceeding sales targets.
3. Key Responsibilities & Duties
A. Sales & Business Development:
- Proactively prospect identify and acquire new clients (e.g. construction firms contractors architects individual homeowners).
- Build and maintain a robust sales pipeline to meet and exceed monthly and quarterly sales targets.
- Develop and execute strategic sales plans to penetrate new market segments and increase market share.
- Conduct persuasive sales presentations and product demonstrations to potential clients.
B. Customer Relationship & Account Management:
- Serve as the primary point of contact for an assigned portfolio of clients ensuring high levels of satisfaction and loyalty.
- Provide expert technical advice on glass types specifications (e.g. thickness safety ratings thermal properties) and appropriate applications.
- Handle and resolve customer complaints and after-sales service issues promptly and professionally to maintain trust and positive relationships.
C. Order Processing & Operational Coordination:
- Accurately process customer orders from quotation to delivery.
- Collaborate closely with the production logistics and installation teams to ensure orders are fulfilled accurately and delivered within agreed deadlines.
- Manage all aspects of the sales cycle including contract negotiation pricing agreements and payment follow-up.
D. Market Intelligence & Strategy:
- Conduct ongoing market research to monitor competitor activities pricing strategies and industry trends.
- Analyze sales data and customer feedback to identify opportunities for service improvement and new product development.
- Submit regular sales reports and market analysis to management with actionable recommendations.
4. Key Requirements
A. Education:
Minimum requirement: Advanced level degree
B. Experience:
A minimum of2 years of proven experiencein a B2B or B2C sales role preferably within theglass construction materials or building products industry.
C. Technical & Professional Skills:
- Solid understanding of different glass types.
- Mastery of sales techniques from prospecting to closing and proven negotiation skills.
- Excellent ability to manage client relationships and resolve issues effectively.
- Competence in using CRM software Microsoft Office Suite (Excel Word) and managing sales documentation.
D. Personal Attributes:
- Honest reliable and represents the company with utmost professionalism.
- Self-motivated results-oriented and persistently focused on achieving goals.
- Maintains composure stability and a positive attitude under pressure and in the face of challenges.
- Strong interpersonal and communication skills in French; proficiency in English is a significant plus.
- Excellent time management and organizational skills to handle multiple clients and projects simultaneously.
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
