Drive consistency and clarity across tech communications
12-month fixed term contract
Help shape the future of technology communications by creating clear consistent content and empowering employees to solve tech issues independently.
About the Role
Join our Technology & Operations Enablement team to transform how we manage and share knowledge. Youll audit and uplift content across tech teams design new standards and lead campaigns that make self-service simple and effective.
What Youll Do
Audit and enhance knowledge management across technology teams identifying gaps and opportunities for improvement.
Design and implement content standards processes and guardrails to ensure accuracy and a unified voice across all tech communications.
Review and refresh self-help content tech statements and information sources to drive clarity and consistency.
Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.
What Youll Bring
Experience in knowledge management content design or technology communications with a proven ability to deliver impactful outcomes.
Strong skills in auditing and structuring content for clarity and usability across multiple platforms.
Ability to design frameworks templates and style guides that support consistency and scalability.
Proficiency in Confluence Microsoft 365 and Service Now tools.
Exceptional communication and stakeholder engagement skills with a focus on collaboration and problem-solving.
For more information please for a confidential conversation. To apply for this opportunity please submit your application directly via the link provided.
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time
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Required Experience:
Unclear Seniority
Advisor T&O EnablementJob No: 678036 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Max Term Full Time IT Marketing & Communications Pay Band 5Sydney (preferred) or BrisbaneHybrid working with flexibility and career growthDrive consistency and clarity across tech communications12-month ...
Drive consistency and clarity across tech communications
12-month fixed term contract
Help shape the future of technology communications by creating clear consistent content and empowering employees to solve tech issues independently.
About the Role
Join our Technology & Operations Enablement team to transform how we manage and share knowledge. Youll audit and uplift content across tech teams design new standards and lead campaigns that make self-service simple and effective.
What Youll Do
Audit and enhance knowledge management across technology teams identifying gaps and opportunities for improvement.
Design and implement content standards processes and guardrails to ensure accuracy and a unified voice across all tech communications.
Review and refresh self-help content tech statements and information sources to drive clarity and consistency.
Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.
What Youll Bring
Experience in knowledge management content design or technology communications with a proven ability to deliver impactful outcomes.
Strong skills in auditing and structuring content for clarity and usability across multiple platforms.
Ability to design frameworks templates and style guides that support consistency and scalability.
Proficiency in Confluence Microsoft 365 and Service Now tools.
Exceptional communication and stakeholder engagement skills with a focus on collaboration and problem-solving.
For more information please for a confidential conversation. To apply for this opportunity please submit your application directly via the link provided.
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time