Communications Advisor

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie

Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

• Dont be ordinary be awesome

• Think BIG

• No bullsh*t

• Be good to people

• Have fun

We are proud to be a B Corp Certified company which means were good to our people our customers and the planet by maintaining the highest standards for social and environmental performance transparency and accountability.

We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.

But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off our Mobile services

• Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more

• Celebrating you! With monthly rewards and recognition

• Internal training and resources for you to continue to learn grow and achieve your career goals

• Yearly allowance for amazing Aussie merch

• Fitness Passport for access to multiple gyms and pools across Australia

Lets talk about you

To be successful in this role you will possess:

• A qualification in Communications Journalism PR or a related field

• 57 years experience in external communications or PR (Telco or customer comms experience is a bonus)

• Strong stakeholder management skills

• A commitment to Aussie Broadbands values

• Excellent writing skills with a strong Plain English approach

• Confident communicator who can engage a variety of audiences

• Great attention to detail and logical problemsolving skills

• Comfortable using and maintaining communication tools and systems

• Strong computer skills

• Welldeveloped organisational skills and the ability to work independently or in a team

Bonus skills

• Experience in project communications or change management

• Ability to learn quickly and adapt in a fastpaced environment

• Ability to analyse data to support decisionmaking

• Creative thinking and a willingness to challenge the status quo

• Experience creating or managing website content

• Experience communicating on social media platforms (Facebook Instagram Twitter LinkedIn)

How will you support our Why

• Support the creation and delivery of customer communication journeys with Product and Customer Service teams ensuring a great customer experience and meeting compliance requirements.

• Assist with internal change and communication activities to help teams adopt new ways of working.

• Write review and edit content such as online articles customer communications and digital materials.

• Coordinate communication deliverables across the business including planning producing factchecking and securing approvals.

• Support crisis communications to help protect and maintain Aussie Broadbands reputation.

• Build strong relationships across the business to uncover and promote success stories.

• Manage external partner and client communication needs.

• Contribute positively to the Corporate Affairs team.

• Perform other reasonable tasks as required.

Ready to join

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions get in touch today with our team at

Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!