Network Operations Analyst

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

The opportunity
Join us in San Francisco as a Network Operations Analyst (IC5) and help shape how we measure learn and improve network reliability across our products and ecosystem. You will be responsible for turning real-time signals into clear insights ensuring healthy network performance and enabling key decision makers with transparent reporting. Youll collaborate closely with Network Insights BI to build monitoring tools transform data into actionable results and respond to incidents with a calm thoughtful approach. If you are a forward thinker who loves to build learn and persevere through complex challenges we want you to join us and elevate our network health reporting to new heights.

What youll be doing

Monitor daily network performance important metrics across all products and surface meaningful anomalies in Looker Imply Kafka Grafana and related tools.
Track ecosystem partnership signal health and escalate deviations with clear timely insights.
Partner with Network Insights BI to design and implement monitoring tooling and automated alerting that scales.
Initiate workstreams for incidents and fix issues by coordinating with multi-functional BI teams; support post-incident analysis and impact quantification.
Publish concise accurate daily and weekly network health reports that inform key decision makers.

What were looking for

Proven track record translating complex telemetry into clear decision-ready insights.
Demonstrated ability to implement monitoring dashboards in Looker and Grafana and to query streaming data platforms like Kafka and Imply.
Effective written/ verbal communication with precise incident updates and clear documentation.
Ability to complete incident runbooks and restore normal network state with measurable recovery targets.
Consistent on-time reporting with >99% data freshness and accuracy for defined important metrics.

You might also have

Experience designing automated anomaly detection with statistically sound thresholds (Users First).
Skill in coordinating multi-functional incident bridges and post-incident reviews (In It Together).
A critical thinking thoughtful mindset that seeks the Best Ideas Win through experimentation and learning.

Additional information

Relocation support is not available for this position
Work visa/immigration sponsorship is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees well-being and work-life balance. You can read more about them on our career page.

Unity NYSE: U is the leading platform to create and grow games and interactive experiences. Creators ranging from game developers to artists architects automotive designers infrastructure experts filmmakers and more use Unity to bring their imaginations to life across multiple platforms from mobile PC and console to spatial computing.

As of the third quarter of 2024 more than 70% of the top 1000 mobile games were made with Unity and in 2024 Made with Unity applications had an average of 3.7 billion downloads per month. For more information please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive innovative environment and celebrate our employees across age race color ancestry national origin religion disability sex gender identity or expression sexual orientation or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers partners and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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The opportunityJoin us in San Francisco as a Network Operations Analyst (IC5) and help shape how we measure learn and improve network reliability across our products and ecosystem. You will be responsible for turning real-time signals into clear insights ensuring healthy network performance and enab...