DCIM Analyst Infrastructure Operations

Available Locations:

Atlanta (US) Austin (US) Denver (US) Seattle (US) Toronto (Canada) London (UK) Lisbon (Portugal).

About the Role:

We are seeking a DCIM Analyst to be the data scientist for the Physical Layer responsible for the integrity forecasting and visualization of all infrastructure datasetsSpace Power Cooling Cabling/Ports and Asset Inventory. This technical role is part of the Infrastructure Operations organization which is responsible for building scaling and running one of the worlds largest and most important cloud networks. Cloudflares global network spans more than 330 cities and is a key strategic asset that supports all of our customers and products.

The DCIM Analyst is the architect of our physical intelligence. You own the complete analytical scope of the Nlyte platformspanning Space Power Cooling Connectivity and Asset Lifecycle. You will move beyond simple monitoring to build an infrastructure health engine serving as the mandatory Validator for all global changes. You will transform fragmented data into a unified capacity strategy ensuring our edge network scales efficiently while safeguarding against resource exhaustion and physical risk.

We operate in a fast-paced environment where you will be expected to drive both project delivery and operational excellence through continuous improvement standardization and optimization. This isnt just about day to day operations; its about building a scalable performant secure and resilient infrastructure that plays a critical role in us building a better Internet.

Key Responsibilities:

• Serve as the required approval step in the Change Management workflow. You must validate every proposed Move Add and Change (MAC) against real-time capacity constraints before the Administrator can issue a work order.
• Enforce a Zero-Overprovisioning policy by blocking requests that breach redundancy thresholds for Space Power Cooling or Network Port availability.
• Develop forward-looking capacity models to forecast resource exhaustion. Run What-If scenarios to determine the optimal placement of new high-density hardware (e.g. AI/GPU clusters) to avoid creating hot spots or stranded capacity.
• Advise the DCIM Manager and Capacity Team on when and where to purchase additional colocation space or power based on consumption trends.
• Design and own the data ingestion strategy for the Nlyte Real-Time Monitoring module. Ensure continuous polling of thousands of sensors across IT devices and facility equipment (CRACs UPS PDUs).
• Manage the normalization of raw telemetry data from diverse protocols into a clean actionable Time-Series Database.
• Analyze the integrity of the Asset Management database. Identify ghost servers (powered on but not in inventory) and track asset aging to predict decommissioning waves.
• Reconcile data discrepancies between Discovered network data and Managed inventory data flagging errors for the Administrator to fix.
• Transform raw data into executive-level dashboards. Calculate and report on critical efficiency metrics including Power Usage Effectiveness (PUE) and carbon impact.
• Define and tune global alerting thresholds to ensure operations teams are alerted to genuine risks without suffering from alert fatigue.

Qualifications:

• Expert DCIM Analytics: 4 years of experience administering the analytics module of a major DCIM platform (Nlyte Sunbird or similar). Must demonstrate the ability to build custom reports not just use default dashboards.
• Multi-Constraint Modeling: Proven experience modeling capacity across four distinct constraints: Space (Rack Units/Footprint) Power (kW draw vs. Circuit limits) Cooling (BTU/h and Airflow) Connectivity (Port density and Cabling availability).
• Data Normalization: Experience managing data ingestion from varied hardware sources using standard protocols and normalizing that data for historical analysis.
• BI Visualization: Proficiency in SQL and data visualization tools (e.g. Tableau Grafana PowerBI) to create the Single Source of Truth reporting for Finance and Strategy stakeholders
• Domain Knowledge
• Deep understanding of the physical environment. You must understand why a rack is overheating not just report that it is hot.
• Power Distribution Architectures: Knowledge of data center power chains
• Structured Cabling Standards: Familiarity with fiber/copper standards to accurately model port capacity and connectivity meshes.
• Change Management Logic: Experience defining the business logic for Automated Capacity Validationwriting the rules that determine if a ticket is automatically approved or rejected based on data.
• Root Cause Analysis: Experience using historical time-series data to perform forensic analysis after an incident (e.g. correlating a power drop with a specific server failure.
• Principled: You have the confidence to act as a neutral arbiter. If the data shows a deployment is unsafe you will withhold validation approval regardless of pressure from deployment teams.
• Curious: You proactively hunt for inefficiencies that others miss treating the infrastructure as a puzzle to be optimized.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

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