Technical AI Architect Intern

Internship 

At ServiceNow were looking for students who want to learn grow and take a giant step early in their career all while making a giant impact. We offer 12-week internship opportunities all over the world across various business functions. Interns will participate in executive speaker series career development workshops philanthropic efforts and team building activities. Additionally interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us.    

What you will do

The Platform & AI Customer Excellence (AI Center of Excellence) team will be responsible for developing maintaining and delivering a portfolio of advisory and AI engagements in partnership with our internal teams. As anAI Architect Intern you will drive customer outcomes for AI technology in support of accounts through supervised hands-on delivery of ServiceNows AI capabilities and technical advisory activities.  

• As part of a project team you will work to provide technical advice and guidance to customers on how to best utilize ServiceNows GenAI technologies to achieve their business objectives 

• Collaborate with cross-functional teams including sales marketing and product development to ensure the successful deployment of ServiceNows GenAI solutions 

• Develop and deliver GenAI Impact Accelerators to drive customer outcomes and value realization 

• Stay up to date with industry trends and emerging technologies in the field of GenAI and apply this knowledge to continuously improve and evolve Product Excellences approach to customer success 

• Contribute to thought leadership and point-of-view documents white papers knowledge base articles and other documentation to make information about ServiceNows GenAI capabilities more accessible to the broader Impact Delivery organization customers and partners 

Qualifications :

Who you are:

• Pursuing a Masters degree in Business Information Systems Computer Science or a similar field and on track to graduate between May to June 2027 
• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Excellent listening verbal and written skills.  
• A passion to continually learn new areas of the Now Platform through instruction and self-training. 

• Proficient in Microsoft Office products and collaboration tools e.g. PowerPoint SharePoint Teams. 

• Ability to build meaningful business relationships with ServiceNow customers prospects and internal colleagues.  

• An ambitious creative goal-oriented and customer-focused mindset.  

• Ability to think big and deliver projects from conception through completion.  

• Keen attention to detail and the ability to multitask in a self-managed environment. 

• Highly organized and efficient.  

• Ability to handle multiple competing priorities and ability to adapt in a flexible and fast-paced environment.  

• A basic understanding of Cloud computing and SaaS offerings is a plus.  

• Previous internship experience is a plus.  

*This role is not eligible for employment-based sponsorship

*This role is not eligible for relocation

About ServiceNow   

ServiceNow is making the world of work work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.   

Were growing fast innovating faster and making an impact on our customers and employees lives in significant and important ways. With over 6900 customers we serve approximately 80% of the Fortune 500 and were on the 2020 list of FORTUNE Worlds Most Admired Companies.   

Learn more on Life at Now Blog Blog and hear from our employees about their experiences working at ServiceNow.    

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Intern