DescriptionFinancial Counselor
Salary Range: $20-$30/hour
Your experience matters:
At Valley Springs Behavioral Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke brain injury neurological conditions trauma spinal cord injury amputation or orthopedic injury.
How youll contribute:
A Financial Counselor maintains and processes all assigned patient accounts and counsels patients regarding the admitting and discharging processes and payment alternatives. Work is of a confidential nature.
Additional responsibilities include:
- Counsels patients (or responsible parties) to establish payment method.
Contacts patients in advance of admission to obtain missing information particularly patients signature for accepting obligation to pay. - Estimates and informs patient of portion of bill which must be paid directly.
- Establishes a payment for patients unable to pay the estimated portion of bill upon discharge. Identifies and reports to manager patients with whom payment difficulties arose in the past.
- Ensures completeness of pre-admission and admission information following through as needed to obtain and document missing information/signatures prior to patients admission date.
- Checks for and identifies patients with histories of payment problems and informs supervisor of any found prior to patients admission date.
- Accurately interprets insurance policy provisions and calculates self-pay portion of patients bill based on expected length of stay and services rendered so that final accounting of self-pay amount is within a reasonable variance from estimate.
- Patiently clearly and accurately advises patient of self-pay obligations and estimate and ensures that patient signs acceptance of such obligation on the designated forms.
- Collects self-pay monies in advance upon entry or at discharge according to cases where patient is unable to pay self-pay portion due upon discharge ensures that a mutually agreed upon payment agreement is documented and signed by all parties in compliance with established guidelines and procedures.
- Selects and applies appropriate communications based on the age of the patient/customer.
- Maintains knowledge of regulatory and compliance requirements related to state and federal agencies such as Medicare Medicaid Tricare Veterans Administration and other demonstrates this knowledge by the accurately obtaining information and updating records to remain in compliance.
- Collects and Controls cash receipts.
- Collects patient deductible co-pays and non-covered patient charge amounts.
- Maintains and balances cash drawer.
- Prepares daily cash report and submits to Cashier with collected monies and copies of Relay
- Account Report/Daily Deposit Reconciliation.
- Determines the appropriate amount due from the patient through eligibility and insurance verification by evidence of the insurance card or in the event of no insurance follow Self-pay processes/policies.
- Maintains control over cash payments so that receipts balance to cash drawer.
- Accurately prepares deposit documentation and delivers deposits.
What we offer:
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
- Comprehensive medical dental and vision plans plus flexible-spending and health- savings accounts
- Competitive paid time off and extended illness bank package for full-time employees
- Income-protection programs such as life accident critical-injury insurance short- and long-term disability and identity theft coverage
- Tuition reimbursement loan assistance and 401(k) matching
- Employee assistance program including mental physical and financial wellness
- Professional development and growth opportunities
Qualifications and requirements:
- High School Graduate or equivalent preferred.
- Minimum of one year of business or related experience including bookkeeping with us of calculating equipment and collection of monies required.
EEOC Statement
Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
DescriptionFinancial CounselorSalary Range: $20-$30/hourYour experience matters:At Valley Springs Behavioral Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll su...
DescriptionFinancial Counselor
Salary Range: $20-$30/hour
Your experience matters:
At Valley Springs Behavioral Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke brain injury neurological conditions trauma spinal cord injury amputation or orthopedic injury.
How youll contribute:
A Financial Counselor maintains and processes all assigned patient accounts and counsels patients regarding the admitting and discharging processes and payment alternatives. Work is of a confidential nature.
Additional responsibilities include:
- Counsels patients (or responsible parties) to establish payment method.
Contacts patients in advance of admission to obtain missing information particularly patients signature for accepting obligation to pay. - Estimates and informs patient of portion of bill which must be paid directly.
- Establishes a payment for patients unable to pay the estimated portion of bill upon discharge. Identifies and reports to manager patients with whom payment difficulties arose in the past.
- Ensures completeness of pre-admission and admission information following through as needed to obtain and document missing information/signatures prior to patients admission date.
- Checks for and identifies patients with histories of payment problems and informs supervisor of any found prior to patients admission date.
- Accurately interprets insurance policy provisions and calculates self-pay portion of patients bill based on expected length of stay and services rendered so that final accounting of self-pay amount is within a reasonable variance from estimate.
- Patiently clearly and accurately advises patient of self-pay obligations and estimate and ensures that patient signs acceptance of such obligation on the designated forms.
- Collects self-pay monies in advance upon entry or at discharge according to cases where patient is unable to pay self-pay portion due upon discharge ensures that a mutually agreed upon payment agreement is documented and signed by all parties in compliance with established guidelines and procedures.
- Selects and applies appropriate communications based on the age of the patient/customer.
- Maintains knowledge of regulatory and compliance requirements related to state and federal agencies such as Medicare Medicaid Tricare Veterans Administration and other demonstrates this knowledge by the accurately obtaining information and updating records to remain in compliance.
- Collects and Controls cash receipts.
- Collects patient deductible co-pays and non-covered patient charge amounts.
- Maintains and balances cash drawer.
- Prepares daily cash report and submits to Cashier with collected monies and copies of Relay
- Account Report/Daily Deposit Reconciliation.
- Determines the appropriate amount due from the patient through eligibility and insurance verification by evidence of the insurance card or in the event of no insurance follow Self-pay processes/policies.
- Maintains control over cash payments so that receipts balance to cash drawer.
- Accurately prepares deposit documentation and delivers deposits.
What we offer:
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
- Comprehensive medical dental and vision plans plus flexible-spending and health- savings accounts
- Competitive paid time off and extended illness bank package for full-time employees
- Income-protection programs such as life accident critical-injury insurance short- and long-term disability and identity theft coverage
- Tuition reimbursement loan assistance and 401(k) matching
- Employee assistance program including mental physical and financial wellness
- Professional development and growth opportunities
Qualifications and requirements:
- High School Graduate or equivalent preferred.
- Minimum of one year of business or related experience including bookkeeping with us of calculating equipment and collection of monies required.
EEOC Statement
Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
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