Arabic-speaking Technical Support Agent in Lisbon, Portugal(Marketing)

Are you tech-savvy and fluent in Arabic with a passion for problem-solving Step into the world of tech support for the worlds most renowned search engine in vibrant Lisbon Portugal!

Join a dynamic team gain international experience and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe.

About the company
Our partner is a multinational outsourcing company that makes business easier for the worlds most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team a fast-paced environment and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!

What will you do

• Provide Arabic-language technical support via phone chat and email

• Resolve customer issues and document all case information

• Ensure customer satisfaction across all support channels

• Assist with pre-sales inquiries and technical troubleshooting

• Handle customer escalations and follow documentation processes

• Collaborate with technicians and update ticketing systems in English

• Represent the company with a positive and professional approach

Candidate profile

• Native-level Arabic(C2) and fluent in English

• Experience in Digital Marketing

• Customer support or Technical support experience is an advantage but not required

• Marketing related degree required

• Excellent communication skills to simplify complex topics

• Patient proactive and team-oriented

• Highly confidential with sensitive information

• EU passport or valid residence permit

Employer offers

• Competitive salary

• Option for long-term accommodation in Lisbon or Porto

• Work from Lisbon Porto or Homeoffice in Portugal

• Private health insurance with dental plan (after 6 months)

• Career growth and international opportunities

• Multicultural work environment with colleagues from 15 countries

• Modern Lisbon offices with employee discounts events and mobility options

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.