Technical Support Specialist with German

Lisbon - Portugal

Monthly Salary: EUR 1227 - 2317

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Lisbon

Contract type: Full-time

About the role

We are looking for a Customer Technical Support Specialist fluent in German to join our international team in Lisbon. You will be the main point of contact for our German-speaking customers providing professional technical assistance and ensuring a high level of customer satisfaction.

Key responsibilities

- Customer support: Handle calls and emails assisting customers in resolving technical issues.

- Problem-solving: Use your technical understanding and analytical mindset to deliver quick and effective solutions.

- Data entry: Ensure accuracy and attention to detail when inputting data into internal systems.

- Relationship building: Develop and maintain trustworthy long-term relationships with customers through professional and empathetic communication.

Requirements

- Fluency in German you will be communicating directly with German-speaking customers.

- English (B2 level) for internal communication and training.

- Strong communication skills openness and a customer-oriented attitude.

- Willingness to learn and grow we value curiosity and continuous development.

Offer

- Stable full-time employment contract

- Fully paid 5-week training program combining hands-on learning with mentor support.

- Comprehensive benefits package including:

- Private medical care (LuxMed)

- MyBenefit cafeteria program

- Life insurance

- Language training opportunities

- Career growth opportunities we recognize your achievements and provide clear paths for professional advancement.

By applying you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Required Skills:

German

Location: LisbonContract type: Full-time About the roleWe are looking for a Customer Technical Support Specialist fluent in German to join our international team in Lisbon. You will be the main point of contact for our German-speaking customers providing professional technical assistance and ensurin...