Technical Support with Danish in Lisbon

Lisbon - Portugal

Monthly Salary: EUR 1660 - 1780

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Lisbon

Workload: Full-Time

Position Overview

We are currently looking for Danish-speaking Technical Support Agents to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If youre tech-savvy sales-oriented and fluent in Danish and English this role could be your next big move.

Main Responsibilities

- Provide technical support to users via chat phone and email.

- Guide customers through technical troubleshooting setup and feature navigation.

- Offer pre- and post-sales technical support to help users maximize platform benefits.

- Handle inquiries about software bugs system performance and functionality.

- Escalate unresolved issues to higher-tier support when necessary.

- Document all interactions and resolutions in the system.

- Ensure timely clear and customer-focused communication.

Candidate Profile

- Fluency in Danish and English (mandatory).

- Tech-savvy with the ability to learn new systems and tools quickly.

- Customer-oriented mindset with strong problem-solving abilities.

- Prior experience in technical support is highly valued but not required.

Compensation & Benefits Package

- Basic Salary: EUR 1500.00 gross/month

- Performance Bonus (up to): EUR 500.00/month

- Meal Allowance of EUR 7.23 per day worked

- Full training provided and paid. Bonus and allowances vary depending on attendance and performance.

Why Apply

- Join a fast-growing and reputable company in the customer experience space.

- Support a global tech brand with a dynamic and collaborative team.

- Receive extensive training and real opportunities for career growth.

- Enjoy a competitive salary and attractive benefits package.

If youre fluent in Danish tech-savvy and eager to help customers solve problems wed love to hear from you!

By applying you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Required Skills:

Danish

Location: LisbonWorkload: Full-Time Position Overview We are currently looking for Danish-speaking Technical Support Agents to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If youre tech-savvy sales-oriented an...