HR Systems Support Agent (mfd)

You will act as the primary point of contact for Workday-related inquiries from employees and HR teams at SIXT providing first-level support and troubleshooting system issues with expertise and efficiency. This role combines technical problem-solving with user assistance guiding colleagues through Workday processes while maintaining comprehensive documentation and supporting system improvements. You will play a crucial role in ensuring smooth HR system operations and enhancing user experience across the organization. Think youre a match Apply now and Join Team Orange!

YOUR ROLE AT SIXT

• You serve as the initial point of contact for Workday-related inquiries from employees and HR teams across the organization

• You troubleshoot and resolve basic system issues while escalating complex cases to Level 2 support when necessary

• You guide employees and managers through Workday processes including time tracking time off requests and personal data changes

• You monitor and manage support tickets in the HR Help system ensuring timely resolution and proper documentation

• You maintain and update user guides FAQs and process documentation for HRIS-related tasks

• You assist in testing new Workday features configurations and updates during release cycles

YOUR SKILLS MATTER

• Experience You have worked with HR systems Workday or similar technology support roles

• Technical skills You have strong troubleshooting abilities with expertise in HR systems and ticket management platforms

• Communication You can explain technical steps clearly to people at all organizational levels

• Documentation You pay careful attention to detail when creating guides and keeping information accurate

• Languages You are fluent in English (mandatory) both written and spoken with additional language skills being a plus

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
• Work-Life Balance & Flexibility Benefit from a hybrid working model flexible working hours and no dress code
• Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being
• Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work :

No

Employment Type :

Full-time