Specialty Licensing Administrator

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JLL has a great opportunity to join our Retail Property Management Team at the Eden Prairie Center. The Center is a 1.4 million square-foot two-level retail property managed by JLL. The shopping center is in the southwest Twin Cities suburb of Eden Prairie MN with over 100 shops and restaurants.

POSITION BRIEF:

The full-time Specialty Licensing Coordinator works under the direction of the Sr. General Manager and Specialty Licensing Manager and serves as a contact for both existing and prospective Specialty Leasing tenants.

Key responsibilities of this position include extensive tenant interaction; implementation of the license agreement approval execution and administration process; coordination of inline/kiosk tenants move in and move out; ensuring compliance with mall common area usage policies and procedures; administration of specialty leasing budget and forecasting reports; assistance with specialty leasing generation; and serving as a liaison to vendors and the public.

The ideal candidate has 3 years of experience in a senior level administrative support position and/or previous experience in the shopping center or commercial real estate industry. Above average ability to communicate tactfully skillfully and persuasively in challenging situations with retailers property team and executive management is necessary along with excellent trouble shooting and problem resolution skills. The ability to analyze and understand budgets financial reports and standard business contracts is also required. Excellent proficiency with Microsoft Office programs specifically with Microsoft Word Excel and Outlook is needed. This position requires a proven ability to work independently be flexible prioritize and deal with multiple tasks proactively and effectively establish priorities; and have a cheerful outlook.

RESPONSIBILITIES AND OBJECTIVES:

Assist the Sr. General Manager and Specialty Leasing Manager in achieving Specialty Leasings income receivables expense and occupancy goals for Eden Prairie Center.

Assist with specialty leasing budget generation and forecasting.

Update and maintain revenue tracking report for specialty leasing agreements.

Generate and review financial reports and notify Property Accountant of any issues.

Coordinate inline/kiosk tenants move in and move out including turnover of keys clean premises with appropriate shelves any other required fixtures and functional electrical and phone lines in appropriate partys name/account.

Maintain visual standards and other compliance guidelines set forth by the company. This entails walking the shopping center daily to ensure the retail merchandising unit kiosk and inline tenants show promoters advertisers and sponsors are adhering to our high visual and operating standards. Monitor and report other items or areas that may require follow up by other property team members.

Communicate and coordinate with contracted part-time visual merchandiser for move in and move out of displays for specialty leasing tenants show promoters advertisers and sponsors.

Oversee administrative details for license agreements sponsorship or advertising agreements and storage agreements.

Meticulously organize collect enter update record and ensure accuracy within deadlines of all files/information for specialty leasing approvals agreements amendments photo documentation security deposits rental receipts sales percentage rent calculations related financials forecasting and reporting. Track agreement executions and renewals to meet required timelines. Distribute requirements collect specialty leasing tenants acknowledgments and ensure compliance of all appropriate certificates of insurance rules and regulations demonstration regulations merchant manual kiosk criteria manual and signage criteria.

Be familiar with all inventory and pricing rates for specialty leasing retail merchandising units kiosks inline premises show placements sky banner advertising and common area advertising including all placements detailed specifications and production alternatives. Inspect and coordinate the storage function efficient and safe maintenance repair and replacement of specialty leasings inventory equipment and supplies.

Maintain familiarity of existing tenant exclusives and kiosk restriction zones.

Monitor tenant expirations and openings. Appropriately plan mask or merchandise any inline stores downtime or closure to meet high visual and operating standards.

Appropriately forward call-ins walk-ins or other inquiries and assist in lead generation. Request process and record applications.

Successfully balance the requirements of this position including prioritization and time management.

Other duties and responsibilities as assigned.

QUALIFICATIONS & SKILLS:

Requirements

Bachelors Degree or equivalent experience strongly preferred

Real Estate Salesperson license required within 120 days

3 years of experience in a senior level administrative support position and/or previous experience in the shopping center or commercial real estate sales.

Excellent proficiency with PC Microsoft Office programs specifically with Microsoft Word Excel and Outlook.

Above average ability to communicate tactfully skillfully and persuasively in challenging situations with retailers property team and executive management along with excellent trouble shooting and problem resolution skills

Proven ability to work independently be flexible prioritize and deal with multiple tasks; proactively and effectively establish priorities and have a cheerful outlook

Solid analytical skills with working knowledge of budgeting accounting and financial analysis; ability to review and understand financial reports

Ability to read and understand standard business documentation and contract language

Comfortable working in a fast paced highly dynamic work environment; exceptional organizational time management oral and written communication skills

Must be able to lift 40 pounds

Routine walking and climbing on the job inside the shopping center is required to load cart move place set up tear down and store retail merchandising units shelving fixtures and displays

Works with tools of the trade

Valid drivers license required

Must be willing and able to support some after-hours activities such as coordination of holiday season tenants move ins and move outs

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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