Food & Beverage Administrative Assistant

WHAT YOU WILL BE DOING:
Do you have a desire to learn and grow within the Food & Beverage world Were looking for the backbone for our F&B Department someone that will thrive in daily operations while keeping our team organized and motivated. Your attention to detail and excellent communication skills will empower our team to deliver exceptional service to our guests & clients. The F&B Administrative Assistant will spend 70% of their time assisting the Banquets department and 30% of their time assisting the Outlets department.

Banquets:

• Merge & Review Event listing report.
• Work closely with the Accounting department by providing reports and banquet checks in a timely manner.
• Prepare the daily banquet recap sheet for the Banquet Management team outlining event start times group guarantees and menu selections
• Track & maintain the daily attendance sheet ensuring accurate documentation of team member attendance call-offs and schedule changes
• Daily responsibilities include printing & distributing server tip sheets daily sign in sheets closing banquet checks printing buffet labels and event signage.
• Assists with administration and organization of Fair Workweek paperwork.
• Set up team for success by creating cover sheet with detailed list of events start & end times and server assignments. Responsibilities also include printing manager server and coffee break packets for following days events.
• Compile list of all office supplies uniforms and any other department supplies for monthly purchasing
• Keep inventory of all purchases and uniforms via excel spreadsheets.
• Performs other duties as assigned.

Outlets:

• Assists with administration and organization of Fair Workweek paperwork.
• Provides coverage for breakfast hostess when needed.
• Assists with updating menus and updating prices on POS.
• Handles all purchasing of office supplies uniforms and any other request through BirchStreet.
• Keep inventory of all purchases and uniforms via excel spreadsheets.
• Maintain and audit credit card transaction logs to ensure accuracy proper documentations and full compliance with PCI standards
• Monitor & track alcohol & food handler certifications for all team members ensuring certifications remain current and compliant with local health department regulations
• Record meeting minutes and assist with distribution of departmental meeting agendas during department meetings
• Performs other duties as assigned.

Physical aspects of the position include but are not limited to the following: 

• Occasional standing and walking throughout shift
• Occasional lifting and carrying up to 50 lbs
• Occasional kneeling pushing pulling lifting
• Occasional ascending or descending ladders stairs and ramps

Qualifications :

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous Banquet experience preferred
• Creative and passionate about customer service
• Warm and caring personality
• Highly responsible and reliable
• Able to work in a high-pressure environment
• Excellent interpersonal and communication skills; a team player
• Strong interpersonal and problem solving abilities
• Ability to read and understand BEOs
• Ability to communicate effectively in oral or written form
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team with or without supervision
• Ability to anticipate and focus attention on guest needs being professional and welcoming
• Ability to use Microsoft Office Products (Word Excel Outlook)
• Must be able to work any shift assigned such as holidays weekends mornings afternoons and evenings.

Additional Information :

WHAT IS IN IT FOR YOU:

• Position Hourly Rate: $26.76
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities such as Sustainability Diversity Inclusion & Belonging
• Extended Benefit Package

Heart Artist Heartist
Our Heartist Culture 
At Accor we are all Heartists. Passionate and experts in what we do each and every one of us with our own personality master the fine art of welcoming connecting and serving others. We are passionate about people and attentive to the world it is the Heartist way of being.

Generous attentive and free we ensure that everyone can come as they are and feel like they belong. As one big team we know that only together can we do amazing things! The world is more welcoming when were connected heart to heart. How we do it We care we dare we place people at the heart of everything we do.

We aim at creating exceptional experiences that will turn both guests and employees into raving fans because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories everything is related. We are driven by our shared values. 

Come As You Are
Imagine a workplace with leaders and colleagues who show up real who embrace vulnerability let go of egos and inspire authentic genuine connections. Come as YOU are by adding your voice to 120 cultures and counting. Our culture of inclusion welcomes everyone regardless of race gender background or anything really!

For five years in a row our colleagues have voted Swissôtel Chicago a Top Workplace and every day we strive to bring our best selves to work to live up to this tremendous honor. We are looking for individuals who love nothing more than to connect with fellow humans. If you love the idea of building a career and being celebrated in your job for simply being YOU then apply with us today and tell us about yourself! 

Our Community Outreach
Our colleagues are passionate about connecting to the world and to others. We extend this passion to our Chicago community through our partnership with SOS Childrens Villages Illinois a family focused organization that strengthens broken families brings education and provides a safe and positive environment for underprivileged children. What started as a fundraising campaign quickly evolved into a heart campaign giving hope to children who were once less-fortunate and showing them that we are dedicated to providing a brighter future.   

Our Vitality
Made possible by Harry Weeses visionary design Swissôtel Chicago boasts forever views of the Chicago skyline Navy Pier and Lake Michigan. Our colleague culture is inspired by Vitality; united by a common goal to deliver heartfelt service build meaningful relationships and lead quality lives. With incomparable event space 662 newly renovated guest rooms and suites a one of a kind penthouse ballroom and flawless food & beverage delivery Swissôtel Chicago is the premiere hotel in Chicago for leisure and conference guests.  

About Accor
We are a worldwide Augmented Hospitality leader. We are 300000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. 

Were so much more than hotelswere creating innovative lifestyle experiences whether you live work or play. Blaze your own trail from 50 hotel brands restaurants nightclubs spas co-working spaces and tech start-ups. 

About Swissôtel Hotels & Resorts 
Swissôtel Hotels & Resorts got its start in Switzerland a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. Swissôtel properties can be found in over 30 well-located properties around the world with many more in development. 
 
As guests of the world every Swissôtel upholds Swiss sustainability fact Swissôtel has a mission: to treat guests team members and the environment with equal respect. Swissôtel is now part of Accor a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4000 hotels resorts and residences around the globe. But no matter how international Swissôtel becomes just like the country it was founded in it remains a small hotel at heart.
 

Remote Work :

No

Employment Type :

Full-time