People Services & Systems Specialist
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
The People Services & Systems Specialist is responsible for delivering efficient HR operations maintaining accurate employee data and supporting HRIS/technology implementation projects. This role strengthens the employee experience through reliable service delivery and improved system functionality.
Requirements
People Operations (HR Services)
- Execute end-to-end HR operations including onboarding offboarding employee data management and HR documentation.
- Maintain accurate employee records in HRIS while ensuring compliance with internal policies and statutory requirements.
- Support payroll preparation by validating employee data and attendance records.
- Act as the first point of contact for employee inquiries and ensure timely service delivery.
- Prepare HR letters reports and dashboards as needed.
HR Systems & Technology Implementation
- Support implementation adoption and optimization of HR technology tools (HRIS ATS performance systems etc.).
- Collaborate with People & Culture and IT teams for system testing troubleshooting and enhancements.
- Provide user support guidance and training to improve system utilization.
- Ensure data integrity through regular audits and system monitoring.
Process Improvement & Compliance
- Assist in documenting and improving HR operational processes.
- Ensure HR operations comply with organizational policies labor laws and data privacy standards.
- Participate in automation digitization and employee experience enhancement initiatives.
3. Key Performance Indicators (KPIs)
- Accuracy and timeliness of HR transactions
- HRIS data integrity and audit performance
- Issue resolution turnaround time
- Effectiveness of system implementation support
- Employee satisfaction levels with People Services
4. Knowledge Skills & Competencies
Technical Skills
- Strong understanding of HR operations and employee lifecycle management
- Experience with HRIS platforms (e.g. Zoho Workday Oracle or similar)
- HR reporting data management and workflow knowledge
- Familiarity with system testing or implementation support
Core Competencies
- Tech Savvy
- Action Oriented
- Collaborates
- Ensures Accountability
- Plans & Aligns
- Communicates Effectively
5. Experience & Education Requirements
- Education: Minimum Bachelors degree in HR Business Administration or related field
- Experience: Minimum 3 years in HR operations; exposure to HR systems implementation preferred
Benefits
- OPD
- IPD including Parents
- Quarterly Bonus
- Leaves
- Fuel Card
Company Industry
IT Services and IT Consulting
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
